Full job description

We are seeking an experienced Technical Supervisor to oversee repairs and maintenance delivery across one of the following workstreams:
*Responsive Repairs
*Damp & Mould
*Voids
*Planned & Complex Repairs
You will be responsible for supervising a team of operatives and subcontractors, ensuring repairs are delivered safely, efficiently, on time, and to a high standard. The role acts as a key link between residents, contractors, planning teams, customer services, and management.
This is an excellent opportunity for a trades-qualified professional with supervisory experience within social housing, property maintenance, or repairs environments.
Key Responsibilities*Supervise operatives and subcontractors across repairs and maintenance activities.
*Plan and coordinate daily workloads to ensure service targets are achieved.
*Undertake pre-inspections, work-in-progress inspections, and post-inspections.
*Monitor repair quality, productivity, and compliance with KPIs and service standards.
*Provide technical support and guidance to operatives and wider teams.
*Manage contractor performance against agreed service levels.
*Ensure health and safety procedures are adhered to at all times.
*Monitor budgets, labour utilisation, materials, vehicles, tools, and equipment to achieve value for money.
*Produce performance reports and identify opportunities for service improvements.
*Support training, performance management, and development of operatives and trainees.
*Build positive relationships with residents and resolve complaints professionally and effectively.
*Work collaboratively with management teams to support maintenance strategies and service delivery objectives.
*Participate in an out-of-hours repairs and maintenance rota.
About YouTo be successful in this role, you will have:
*Experience supervising repairs and maintenance teams within social housing, property services, or a similar environment.
*A recognised trade qualification (e.g. Plumbing, Carpentry, Building Maintenance or equivalent).
*Experience within responsive repairs, damp & mould, voids, or planned maintenance programmes.
*Strong knowledge of building maintenance and construction practices.
*Experience managing contractors and monitoring performance against KPIs and SLAs.
*Good understanding of health and safety legislation and best practice.
*Excellent organisational and workload management skills.
*Strong communication and stakeholder management abilities.
*Proven leadership experience with the ability to motivate teams and drive performance.
*A proactive approach to problem-solving and continuous improvement.
*Full UK Driving Licence.
Desirable*IOSH, NEBOSH or equivalent Health & Safety qualification.
*Experience working within a social housing landlord or contractor environment.
*Commitment to ongoing professional development.