Full job descriptionA great opportunity has arisen for a Legal Secretary in Banbury, working with the Dispute Resolution Department on a full-time permanent basis.
The successful candidate will provide a full secretarial and support service within the department, supporting a Senior Solicitor and Paralegal. You will need excellent keyboard skills, a polite and patient manner, initiative, and a flexible approach, no previous experience needed - just excellent administration skills.
Day to day duties include -
*Undertaking typing and secretarial work within the Dispute Resolution Department
*Dealing with initial new client enquiries, allocating them amongst fee earners and signposting appropriately
*Handling of and dealing with clients’ calls (as delegated by fee earners) and liaising with fee earners on case developments
*Dealing with clients by phone, email and in person as required
*Making appointments for clients and diary management
*Conflict checks on new clients
*Maintaining files and ensuring efficient case management of matters
*Preparing bundles for court
*Preparing documents as required by fee earners
*File opening and closing of matters using the case management system
*Producing accurate detailed work to ensure excellence in legal services
*Attending Dispute Resolution Department Support Meetings and Firm Wide Meetings
*Support with preparation of bills for approval
*Issue accurate cost scheduling for clients on a regular basis under fee earner supervision and instructions
*Maintain and protect client confidentiality at all times internally and externally
*Providing other general administrative support
*Undertaking any reasonable instructions given by management within the limits of this employment description
The ideal candidate will have -
*Excellent keyboard skills with a good knowledge of Microsoft Outlook and Word. Case management system experience would be advantageous
*Strong administrative experience essential
*Dynamic in approach and uses initiative when dealing with clients or potential clients
*A positive approach to customer service
*Ability to be a team player and flexible outlook
*Efficiency to deal with awkward situations and difficult clients in a professional manner
*Ability to remain discreet and maintain employee and client confidentiality at all times
Please apply asap, this role is working for a friendly and supportive team, with excellent benefits and competitive salary within a well established Law firm.