Full job descriptionGrowing services business based in the Northwich/Middlewich area requires an Account Manager to provide support to a busy Client Services function responsible for the key account management. The right person for this role will have experience of Account Management within the services sector.
Responsibilities
*Develop trust relationships with a portfolio of clients to ensure a high level of service is provided.
*Ensure services are delivered to customers in a timely manner
*Serve as the link of communication between key customers and internal teams
*Resolve any issues and problems faced by customers and deal with complaints
*Providing financial information and reports to assist reporting into the finance function
*Obtaining quotations from suppliers, raising purchase orders, and preparing quotations.
*Contract management and system amendments on our in-house bespoke system
*Data analysis and internal and external reporting
*Ensure that all work activities are in accordance with Company Health and Safety policy, procedures, and culture.
*Key holder, fire warden and first aider as required.
Requirements and skills
*Experience in sales and providing solutions based on customer needs
*Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
*Excellent organizational skills
*Ability in problem-solving and negotiation
*Microsoft proficient including excel
*Ability to self- motivate and work within a team
In return an excellent package is offered along with the opportunity for progression and development.