Full job descriptionSenior IT Support Analyst
Bristol
£35,000 - £37,500 per annum


VIQU have partnered with a growing building services organisation in Bristol who are hiring
This role would report directly to the Head of IT, and will involve supporting a Microsoft-first environment with a strong focus on cloud, ITIL-led service delivery, ERP transformation, automation and cyber security.
The ideal candidate will have hands on experience proving 2 – 3 line support in a Microsoft environment, and capable of leading service management and project delivery.
Experience required for the Senior IT Support Analyst
*Previous experience in a senior IT support position, managing 2 to 3 line tickets independently.
*Hands on experience with Microsoft 365 administration, Intune, and Windows 11.
*Exposure to Azure cloud, and virtual infrastructure (Hyper-V/ VMware).
*Experience with security tools like Microsoft Defender.
*Understanding of networking fundamentals.
*Interest in automation and AI.
*Strong communication and stakeholder management skills.
*Experience with Dynamics 365 would be advantageous.
Job Duties of the Senior IT Support Analyst
*Administer and optimise Microsoft 365 environment including Exchange Online, SharePoint, Teams as well as Azure cloud services.
*Provide IT support to 300+ end users.
*Implement and maintain Intune, AD and Entra ID solutions.
*Assist with ongoing IT projects (e.g. Dynamics 365 implementation).
*Conduct security assessments using Defender and maintain disaster recovery systems.


Apply now to speak with VIQU IT in confidence. Or reach out to Jack McManus via the
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