Full job descriptionACCOUNT MANAGER
Build Relationships. Drive Success. Make an Impact.
We’re looking for a relationship-focused Account Manager to manage and grow a portfolio of clients. You’ll play a key role in helping customers achieve results, stay engaged, and get maximum value from our programmes.


What You’ll Do
• Build strong relationships with clients and become their trusted point of contact
• Conduct regular check-ins to ensure engagement and satisfaction
• Lead renewal conversations and support long-term client retention
• Identify opportunities for clients to access additional products and services


What We’re Looking For
• Experience in Account Management, Customer Success, Client Services, or a similar role
• Excellent communication and relationship-building skills
• Strong organisational and problem-solving abilities
• A proactive, customer-focused approach with commercial awareness


What Success Looks Like
• High levels of client satisfaction and engagement
• Strong retention and renewal rates
• Growth opportunities identified and converted
• Long-term relationships built across your client portfolio


Why Join Us?
• Supportive and collaborative team environment
• Opportunities for professional growth and development
• A fast-paced role where your impact is recognised
• The chance to make a real difference to both clients and the business
Salary up to £35k - strictly office based in Peterborough.
Ready for your next challenge?
Apply today if you’re passionate about building relationships, delivering exceptional customer experiences, and helping clients achieve their goals.