Full job descriptionAnti Social Behaviour/Safer Estates Enforcement Officer
Location: St Helens, Merseyside
Rate: £23 - £25.50 via Umbrella
Contract Length: 6 months minimum
Hours: Full-Time
The Role
Venn Group are working with a leading Housing Association to recruit a Safer Estates Enforcement Officer on an interim basis. This role will focus on managing serious and persistent anti-social behaviour (ASB) and tenancy breach cases, working closely with internal teams, legal representatives, and external partners to deliver safe and sustainable communities.
Key Responsibilities
*Manage complex and high-risk ASB, hate crime, domestic abuse, and tenancy breach cases, progressing enforcement action where appropriate.
*Prepare legal documentation, witness statements, and case files, liaising with legal teams and representing the organisation at court hearings when required.
*Provide expert case management advice and support to Neighbourhood Officers, ensuring effective evidence gathering and timely case escalation.
*Work in partnership with external agencies, support services, and enforcement partners to achieve positive outcomes for customers and communities.
*Maintain accurate case records on housing management systems and ensure compliance with safeguarding, data protection, and organisational policies.
Requirements
*Experience managing serious ASB, tenancy enforcement, safeguarding, or housing management cases.
*Strong knowledge of housing legislation, enforcement processes, and legal remedies relating to tenancy breaches.
*Experience preparing court-ready evidence, conducting interviews, and supporting witnesses through legal proceedings.
*Excellent communication, negotiation, and stakeholder management skills.
*Competent IT skills and experience using housing management and case management systems.