Full job descriptionWe are assisting a freight forwarder in their search for an Ocean Freight Specialist to join their team in Braintree, Essex. This position offers hybrid working.
Responsibilities:
*Manage ocean imports/exports from booking to final delivery
*Maintain a high standard of customer service
*Ensure that the import/export is forwarded to the customs clearance department
*Respond to client inquiries and resolve any issues that may arise
*Provide freight rates and verify that all required documentation is present for a successful customs clearance procedure
*Ensure customers are fully informed of the progress of their shipments
*Maintain regular contact with colleagues, clients, and suppliers
Required experience:
*At least 1 years Ocean Freight experience
*Capability to exhibit a hands-on, adaptable approach
*Superior communication abilities
*Understanding of customs procedures