Full job description

Experienced Recruitment Consultant – Temporary Recruitment (Warm Desk)
Overview
We are seeking an experienced and results-driven Recruitment Consultant to join our Temporary Recruitment team. This role is responsible for managing and growing a temporary staffing desk by developing strong client relationships, sourcing high-quality candidates, and delivering outstanding recruitment solutions. The successful candidate will thrive in a fast-paced environment, demonstrate excellent commercial awareness, and consistently provide exceptional service to both clients and candidates.
Key Responsibilities
Business Development
*Develop new business opportunities through proactive sales activity, networking, and referrals.
*Build and maintain long-term relationships with existing and prospective clients.
*Conduct client meetings to understand workforce requirements and provide tailored staffing solutions.
*Negotiate terms of business, rates, and service agreements.
*Identify opportunities to grow existing accounts and increase temporary staffing volumes.
Recruitment & Candidate Management
*Source, attract, interview, and assess candidates for temporary assignments.
*Build and maintain a strong pipeline of available temporary workers.
*Match candidates to client requirements based on skills, experience, and availability.
*Manage the full recruitment lifecycle from vacancy qualification through to placement.
*Ensure all candidate compliance, right-to-work documentation, references, and relevant checks are completed before placement.
Temporary Workforce Management
*Coordinate daily bookings and last-minute staffing requirements.
*Manage candidate availability, shift scheduling, and placement confirmations.
*Resolve issues relating to attendance, performance, and client feedback.
*Build strong relationships with temporary workers to maximise retention and availability.
*Ensure timesheets are submitted accurately and payroll queries are resolved promptly.
Client Relationship Management
*Deliver exceptional customer service and act as the primary point of contact for key accounts.
*Conduct regular service reviews and client visits.
*Respond quickly to urgent staffing requests while maintaining quality standards.
*Monitor client satisfaction and implement improvements where required.
Performance & Compliance
*Achieve agreed sales, gross profit, margin, and placement targets.
*Maintain accurate records using the company’s CRM and recruitment systems.
*Ensure compliance with employment legislation, company policies, and industry regulations.
*Produce activity reports and maintain accurate forecasting for the temporary desk.
Skills & Experience
*Proven experience as a Recruitment Consultant, preferably within temporary recruitment.
*Strong business development and account management skills.
*Demonstrable success in achieving sales and revenue targets.
*Excellent knowledge of temporary recruitment processes and workforce planning.
*Experience managing high-volume recruitment campaigns and urgent staffing requirements.
*Strong negotiation, communication, and relationship-building skills.
*Ability to prioritise multiple vacancies and deadlines in a fast-paced environment.
*Proficient in recruitment software, CRM systems, and Microsoft Office.
Personal Attributes
*Highly organised with exceptional attention to detail.
*Commercially minded with a strong focus on delivering results.
*Resilient, adaptable, and able to perform under pressure.
*Self-motivated with a proactive approach to business development.
*Professional, trustworthy, and committed to delivering outstanding customer service.
*Collaborative team player with the ability to mentor and support junior colleagues.
Key Performance Indicators (KPIs)
*Gross profit and revenue generation.
*New client acquisition and account growth.
*Temporary placement numbers.
*Fill rates and time-to-fill.
*Candidate retention and redeployment.
*Client satisfaction and retention.
*Compliance and audit standards.
*Business development activity and conversion rates.
What We Offer
*Competitive basic salary with an uncapped commission structure.
*Ongoing training and professional development.
*Career progression opportunities into Senior Consultant, Team Leader, or Branch Manager roles.
*Supportive and collaborative working environment.
*Access to modern recruitment technology and marketing resources.
*Company incentives, recognition programmes, and performance-related rewards.