Customer Support Agent
other jobs ABL Recruitment
Added before 2 Days
- England,North West,Greater Manchester
- Full Time, Contract
- £15 - £15.39 per hour
Job Description:
Full job descriptionCustomer Support Specialist
Hybrid - based near Manchester Airport (2 days per week in the office)
£15.39 per hour
6 month contract
Must be able to start by 1st September
Monday - Friday ()
Are you a customer-focused problem solver with experience in customer service and SAP? We’re looking for a proactive Back Office Support Specialist to support customers, resolve enquiries and complaints, and work across multiple departments to deliver an outstanding customer experience.
Key Responsibilities
*Manage customer enquiries through CRM systems.
*Take ownership of customer complaints from start to resolution.
*Liaise with internal teams to resolve issues quickly and effectively.
*Process returns, credits and free-of-charge orders.
*Coordinate customer and material master data updates.
*Identify opportunities for process improvement.
What We’re Looking For
*Strong customer service experience.
*SAP knowledge and understanding of Order-to-Cash processes.
*Excellent communication, organisation and problem-solving skills.
*High attention to detail and a proactive approach.
*Experience in manufacturing or customer experience environments is advantageous.
Apply today if you’re passionate about delivering exceptional customer experiences and driving continuous improvement
Hybrid - based near Manchester Airport (2 days per week in the office)
£15.39 per hour
6 month contract
Must be able to start by 1st September
Monday - Friday ()
Are you a customer-focused problem solver with experience in customer service and SAP? We’re looking for a proactive Back Office Support Specialist to support customers, resolve enquiries and complaints, and work across multiple departments to deliver an outstanding customer experience.
Key Responsibilities
*Manage customer enquiries through CRM systems.
*Take ownership of customer complaints from start to resolution.
*Liaise with internal teams to resolve issues quickly and effectively.
*Process returns, credits and free-of-charge orders.
*Coordinate customer and material master data updates.
*Identify opportunities for process improvement.
What We’re Looking For
*Strong customer service experience.
*SAP knowledge and understanding of Order-to-Cash processes.
*Excellent communication, organisation and problem-solving skills.
*High attention to detail and a proactive approach.
*Experience in manufacturing or customer experience environments is advantageous.
Apply today if you’re passionate about delivering exceptional customer experiences and driving continuous improvement
Job number 3992245
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