Full job descriptionFRENCH SELECTION (FS)
Bilingual French Account Manager
Location: Central London
Fully office-based in London Monday to Friday
Salary: £30,000 per annum to £40,000 per annum depending on experience
If your salary expectations are higher, we would still encourage you to apply, as there may be flexibility for the right candidate.
Ref: 5527F2


To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 5527F2


The company:
London-based high-end specialist consultancy offering personalised services for international clients


Main duties:
A dynamic client-facing role combining administrative assistance and operational exposure within a high-end consultancy firm.
You will be managing client files and processing documentation, providing exceptional support to clients.


The role:
- Manage a portfolio of clients and act as their main point of contact
- Coordinate with internal teams to ensure services are delivered smoothly and on time
- Manage client expectations and provide clear updates throughout the process.
- Track progress, identify delays or issues, and ensure they are resolved promptly
- Maintain accurate client records and update CRM systems regularly
- Handle sensitive or difficult situations with empathy and professionalism
- Identify additional client needs and contribute to improving processes and customer experience.


The candidate:
- Previous experience in account management, client services or equivalent
- Highly organised, with the ability to manage multiple clients and priorities at the same time.
- Fluent in both French and English to a very high standard, with excellent communication skills.
- Confident handling sensitive situations and communicating complex information clearly.
- Flexible and resilient, able to adapt to changing circumstances and unexpected delays.
- Strong team player with the ability to coordinate effectively across different departments
- Proactive, solution-focused and comfortable using CRM systems
- Happy to work from a Central London based office Monday to Friday essential (no hybrid or remote-working options available)
- Inquisitive and proactive, with a genuine desire to learn and embrace new challenges


The salary:
£30,000 per annum to £40,000 per annum depending on experience
If your salary expectations are higher, we would still encourage you to apply, as there may be flexibility for the right candidate.


French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.