Full job description

HR Operations Administrator
Location: Ipswich (Hybrid)
Reporting Line: Head of HR Operations


The Role


To provide efficient and accurate HR administrative support across the employee lifecycle, ensuring high-quality service delivery to employees and managers. The role supports HR operations, maintains data integrity in HR systems, and contributes to process improvements for our expanding Global workforce


Key Responsibilities
*Worker Lifecycle Administration
*Manage HR administration across the full employee lifecycle:
*Onboarding (contracts, offer letters, right-to-work checks, pre-employment screening)
*Changes (promotions, salary reviews, transfers)
*Offboarding (leavers, exit documentation)
*Ensure all employee records are accurate and up to date in HR systems
*Produce employment-related documentation in line with company policies
*Coordinate the onboarding process for contingent workers, contractors and third-party suppliers
*Act as a key point of contact for candidates and hiring managers to facilitate a smooth onboarding experience
*Liaise with internal teams (e.g. IT, Facilities, Security) and external providers to ensure timely system access, equipment allocation and building access for new joiners
*Monitor onboarding progress and follow up on outstanding actions to ensure all pre-start requirements are met
*Coordinate and deliver HR induction sessions for new joiners, ensuring a positive and informative first-day experience
*Prepare and update induction materials to reflect current policies, benefits and organisational updates


*HR Systems & Data Management
*Maintain and update the HRIS (Workday) with a high level of accuracy
*Run regular audits to ensure data integrity and compliance
*Generate standard HR reports (headcount, attrition, absence, etc.)
*Support system testing, updates, and improvements


*Payroll & Benefits Support
*Provide administrative support for payroll processes:
*Prepare and validate monthly payroll inputs
*Liaise with payroll team/providers to resolve discrepancies
*Support benefits administration (e.g. pensions, healthcare, life assurance)
*Respond to employee queries related to pay and benefits


*Employee & Manager Support
*Act as a key point of contact for day-to-day HR queries
*Provide guidance on HR policies, processes, and procedures
*Escalate complex employee relations issues to HR Business Partners


*Compliance & Governance
*Ensure HR processes comply with UK employment law and internal policies
*Maintain employee files and documentation in line with GDPR requirements
*Support audits and compliance checks


*Process Improvement & Projects
*Identify opportunities to improve HR processes and efficiency
*Support HR projects (e.g. system implementation, policy updates, employee engagement initiatives)
*Contribute to standardising of global HR processes


About You
*Strong understanding of HR processes and the employee lifecycle
*Experience working with Workday HRIS (desired)
*High attention to detail and strong organisational skills
*Ability to manage multiple priorities and meet deadlines
*Strong communication and stakeholder management skills
*Good Excel and data handling skills
*Experience supporting payroll or benefits processes
*Understanding of UK employment law basics
*CIPD Level 3 or working towards Level 5