Full job descriptionThe Role: Preparation, Installation, Service and Maintenance of drinks dispenser systems
Key Responsibilities:
Installation: Set up and commission of dispensers at customer sites according to manufacturer specifications and safety standards.
Maintenance: Perform scheduled preventative maintenance, cleaning, and calibration to ensure machines operate efficiently and hygienically
Repair & Troubleshooting: Diagnose mechanical and electrical issues in the field; replace or repair components as needed.
Customer Support: Educate customers on proper usage and maintenance of dispensers; respond professionally to service inquiries or concerns
Documentation: Complete service reports, maintenance logs, and parts requisition forms accurately.
Inventory Management: Maintain tools, spare parts, and supplies in your service vehicle or assigned area
Compliance: Adhere to all safety procedures and regulatory guidelines, including food safety and electrical standard
Travel: Regular travel across UK with overnight stays as required
Qualifications:
2+ years of experience in field service, appliance repair, or foodservice equipment (beverage dispensers a plus)
Mechanical and electrical troubleshooting skills
Valid driver’s license
Ability to read and interpret schematics, diagrams, and technical manuals
Excellent communication and customer service skills
Self-motivated, organised, and able to work independently
Ability to lift up to 50 lbs and work in a variety of commercial environments