Full job descriptionAs a Journey Delivery Specialist, you’ll play a key role in ensuring customer travel plans run smoothly and efficiently. Based in Uppingham, you’ll handle customer service queries and coordinate travel arrangements within the leisure, travel and tourism industry.
Client Details
A company within the leisure, travel and tourism industry, located in Uppingham.
Description
*Coordinate and manage customer travel arrangements to ensure seamless delivery.
*Respond promptly to customer queries and provide accurate information.
*Resolve any travel-related issues or disruptions with a customer-focused approach.
*Maintain detailed records of bookings, schedules, and customer interactions.
*Work collaboratively with internal teams to meet customer expectations.
*Ensure compliance with company policies and travel regulations.
*Provide feedback on processes to improve service quality.
Profile
A successful Journey Delivery Specialist should have:
*Experience in customer service within the leisure, travel and tourism industry.
*Strong organisational and communication skills.
*Ability to manage multiple tasks and prioritise effectively.
*Attention to detail and problem-solving abilities.
*Familiarity with booking systems or scheduling tools.
Job Offer
*Salary of £28,000
*Hybrid working arrangement.
*Company pension scheme.
*Private medical insurance.
*Participation in company events.
*Free on-site parking.
If you’re interested in this role, apply now.