Full job descriptionBereavement Services Assistant
Reading
£14.59 ph PAYE
RG1 2LU
Ongoing contract
*To ensure burial, cremation and memorial applications are compliant with burial and cremation laws and where discrepancies arise, these are dealt with appropriately and sensitively.
*To prepare all paperwork required for cremations and burials as required, with due regard for accuracy and attention to detail.
*Responsible for the administration and processing of paperwork regarding the Book of Remembrance, general queries, sales and recording of memorials.
*To ensure all application for licences from memorial masons are compliant with national standards and Reading Borough Council’s memorial’s policy.
*To take bookings for services, memorials and strewings using the service booking system.
*To provide excellent customer service to all clients and stakeholders
*To be responsible for financial transactions and account for the collection of fees, cash handling, debit and credit processes and banking arrangements in line with corporate and audit procedures.
*To provide a research service to the general public who are seeking specific information / records about graves, burial dates and other associated historical details.
To find out more information please contact Abbie at
Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.