Full job descriptionAccount Executive
Fully Remote - Permanent - Hours 9am-5.15pm Monday to Friday
Ready to take the next step towards Account Management?
We’re looking for a proactive and commercially minded Account Executive to join our team and play a key role in delivering exceptional client experiences. This is an exciting opportunity for someone who enjoys building relationships, managing projects, analysing data, and influencing positive outcomes for clients while developing towards a future Account Manager position.
As an Account Executive, you’ll partner closely with Account Managers to support a portfolio of client accounts, ensuring high levels of satisfaction, retention, and service excellence. You’ll be trusted to take ownership of client-facing activities, coordinate projects, and act as a key point of contact for both clients and internal stakeholders.
Key responsibilities include:
*Building strong relationships with clients, suppliers, and internal teams.
*Producing insightful client reports, dashboards, and performance analysis.
*Supporting client governance, review meetings, and strategic projects.
*Monitoring service performance, SLAs, KPIs, and client satisfaction measures.
*Managing invoicing, billing queries, and aged debt issues.
*Coordinating policy implementations, account changes, and continuous improvement initiatives.
*Leading selected client meetings and presenting recommendations to stakeholders.
*Identifying opportunities to strengthen partnerships and grow services within existing accounts.
What We’re Looking For
You’ll be a confident communicator who enjoys working in a fast-paced environment and thrives on delivering results.
We’re particularly interested in candidates who have:
*Experience in account management, client services, customer success, or a similar client-facing role.
*Strong analytical skills with the ability to interpret data and provide recommendations.
*Experience coordinating projects or cross-functional initiatives.
*Excellent stakeholder management and relationship-building skills.
*Commercial awareness and an understanding of client business objectives.
*The ability to manage multiple priorities and meet deadlines.
*A proactive, solution-focused mindset and a desire to progress into an Account Manager role.
Why Join Us?
This role offers genuine career progression and the opportunity to develop your account management, commercial, project leadership, and client relationship skills in a supportive environment. You’ll gain exposure to strategic client initiatives while working alongside experienced professionals who will help you build your career.
If you’re passionate about delivering exceptional client experiences, building trusted partnerships, and taking the next step in your career, we’d love to hear from you.