Full job description

We are currently recruiting for a professional and reliable Day Concierge to join a high-quality residential development. This is an excellent opportunity for someone with previous concierge, security or customer service experience who takes pride in delivering outstanding service while maintaining a safe and secure environment.
Key Responsibilities:
*Providing a warm and professional welcome to residents and visitors.
*Monitoring access to the development and maintaining site security.
*Conducting regular patrols of the building and reporting any issues.
*Managing parcel and key handling procedures.
*Responding promptly to resident enquiries and providing excellent customer service.
*Liaising with contractors, emergency services and the management team when required.
*Completing incident reports and maintaining accurate shift records.
*Ensuring communal areas remain safe, clean and presentable throughout the night.
Requirements:
*Previous experience in a concierge, front-of-house or security role.
*Excellent communication and customer service skills.
*A professional appearance and positive attitude.
*Ability to remain calm and confident in emergency situations.
*Strong attention to detail and ability to work independently.
*Good IT and administrative skills.
*MUST have a full UK driving license.
What’s on Offer:
*£30,000 per annum.
*4 on, 4 off shift pattern offering a great work-life balance.
*Permanent, full-time position.
*Opportunity to work within a prestigious residential development.
*Supportive team and long-term career prospects.
If you’re looking for your next opportunity as a Night Concierge and enjoy providing exceptional customer service in a residential setting, we’d love to hear from you. Apply today!
Jackson Sims Recruitment, specialists in Real Estate, covering Block & Estate Management, Property Management (AST), Build to Rent (BTR), Facilities Management, Concierge, PBSA and Financial & Accounting Services, operating in London and throughout the UK. Should you be a candidate or client working in Real Estate, we have a multitude of recruitment services that can be tailored to you.