Full job descriptionArea Tenancy Manager
Rate: £22.41 per hour PAYE | £29.51 per hour Umbrella
Location: Wembley (Hybrid Working)
Contract: Full-Time Temporary Assignment (Maternity Cover)
Duration: Immediate Start until at least March 2027
Essential: Access to a vehicle for community visits and tenant appointments
We are currently recruiting for an experienced Area Tenancy Manager to join a busy Local Authority Housing Service in Wembley on a maternity cover contract through to at least March 2027.
This is a fantastic opportunity for an experienced housing professional with a strong background in income management, tenancy management, lettings and low-level anti-social behaviour (ASB). We are looking for someone who can hit the ground running and manage a defined housing patch effectively from day one.
The Area Tenancy Manager (ATM) is responsible for the day-to-day management of a defined patch of council housing, ensuring tenancies are well managed, communities are safe, and housing services are delivered effectively.
The role is to provide a visible, accessible housing management service that supports residents, protects the Council’s housing assets, and ensures compliance with tenancy agreements and housing legislation.
Hybrid Working Initially office-based whilst training and onboarding takes place. Following this, the role will move to a hybrid working arrangement with approximately 3 days per week in the office/community.
Main Priorities
*Income Collection and Arrears Management
*Lettings and New Tenant Sign-Ups
*Day-to-Day Tenancy Management
*Low-Level Anti-Social Behaviour Cases
*Resident Engagement and Community Management
Tenancy Management
*Manage the full tenancy lifecycle from sign-up through to termination.
Income Collection & Arrears Management
*Maximise rental income across your patch.
Anti-Social Behaviour (ASB)
*Investigate reports of nuisance and low-level ASB.
Estate & Community Management
*Monitor estate conditions and identify environmental issues.
Safeguarding & Vulnerability
*Identify vulnerable residents requiring support.
Voids & Lettings
*Support the efficient turnaround of empty properties.
Legal & Compliance
*Prepare documentation for legal proceedings where required.
Essential Requirements
Full UK Driving Licence (preferred) and/or ability to drive for work purposes

Access to a vehicle for estate inspections, home visits and community-based work

Available to start immediately
In essence, the ATM is the key link between the Council and its tenants, balancing support and enforcement to ensure communities are stable, safe, and well managed.