Customer Service Coordinator
other jobs Insight Select Ltd
Added before 5 Days
- England,South East,Kent,Maidstone
- Full Time, Permanent
- £28,000 - £30,000 per annum
Job Description:
Full job descriptionCustomer Services Coordinator / Up to £30,000 / Maidstone / Fully in office
Overview:
A leading organisation in their manufacturing space are currently seeking a Customer Services Coordinator to join their team to manage the overall customer operations and sales progression processes including managing the team.
This is an excellent opportunity to grow your customer services experience with a great organisation.
Role & Responsibilities:
*Process customer orders
*Liaise with customers and deliver them excellent service by phone, email and live chat
*Listen and revolved complaints in a timely and professional manner
*Update customer and order information on CRM system
*Upsell new products to existing customers
*Work closely with other departments to solve customer issues and improve customer service
Essential Skills & Experience:
*5+ years of experience in customer service positions
*Experience using a CRM system
*An excellent communicator
*Hard-working and ambitious
*A passion for delivering excellent customer service
Package:
*Up to £30,000 basic salary
*25 days + Bank holiday
*Employee longevity benefits
*Private dental insurance
*Private medical insurance
*Sick pay
*Company pension
Customer Services Coordinator / Up to £30,000 / Maidstone / Fully in office
Overview:
A leading organisation in their manufacturing space are currently seeking a Customer Services Coordinator to join their team to manage the overall customer operations and sales progression processes including managing the team.
This is an excellent opportunity to grow your customer services experience with a great organisation.
Role & Responsibilities:
*Process customer orders
*Liaise with customers and deliver them excellent service by phone, email and live chat
*Listen and revolved complaints in a timely and professional manner
*Update customer and order information on CRM system
*Upsell new products to existing customers
*Work closely with other departments to solve customer issues and improve customer service
Essential Skills & Experience:
*5+ years of experience in customer service positions
*Experience using a CRM system
*An excellent communicator
*Hard-working and ambitious
*A passion for delivering excellent customer service
Package:
*Up to £30,000 basic salary
*25 days + Bank holiday
*Employee longevity benefits
*Private dental insurance
*Private medical insurance
*Sick pay
*Company pension
Customer Services Coordinator / Up to £30,000 / Maidstone / Fully in office
Job number 4016995
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Company Details:
Insight Select Ltd
At Insight Select, people are our business. We pride ourselves on matching energetic and enthusiastic business professionals to their career goals. We...