Full job descriptionJOB TITLE: Customer Service Advisor
LOCATION: Brinkworth
SALARY: £13 per hour
WAY OF WORKING: Full Time or Part Time | Office-based | 2 – 3 Month Contract
THE BUSINESS:
C4S Search is pleased to be working with a well-established technology solutions provider.
THE CUSTOMER SERVICE ADVISOR OPPORTUNITY:
*Handling inbound customer calls and email enquiries professionally and efficiently
*Assisting customers with permit applications, digital services and system navigation
*Processing customer payments accurately and securely
*Resolving queries relating to parking permits and cashless parking services
*Delivering a high standard of customer service while ensuring positive customer outcomes
YOUR KEY SKILLS:
*Strong communication skills with a confident and professional telephone manner
*Customer-focused approach with a positive, can-do attitude
*Ability to work effectively within a team environment
*Comfortable managing multiple tasks in a fast-paced office setting
*Strong attention to detail and problem-solving skills
*Previous customer service experience is desirable but not essential
*Competent IT skills and willingness to learn new systems
If you are interested in the role, please send an application detailing proof of the above or contact Shona in our office.
C4S Search connect future tech talent with leading deep tech, bio tech & clean tech organisations and we are always keen to hear from those who work in the tech industry.