Full job descriptionAbout the Role
As a Spa Attendant, you will play a vital role in ensuring our spa environment remains pristine, welcoming, and fully prepared throughout the day. Working closely with our therapists and reception team, you will help create a seamless and luxurious experience for every guest from the moment they arrive.
This hands-on position is perfect for someone who enjoys working in a guest-focused environment, has a strong eye for detail, and takes pride in maintaining the highest standards of cleanliness and presentation.
What You Will Do
*Maintain the cleanliness, organisation, and presentation of all spa facilities, including treatment rooms, relaxation lounges, changing rooms, and public areas.
*Prepare treatment rooms to the highest standards before and after guest appointments.
*Ensure all spa amenities, supplies, towels, robes, slippers, and guest products are replenished throughout the day.
*Monitor spa facilities and proactively address any presentation or cleanliness concerns.
*Provide a warm and professional welcome to guests and assist with directions and general enquiries.
*Support therapists and the Spa Reception team to ensure smooth daily operations.
*Assist with laundry management and stock control within the spa.
*Ensure all health, safety, hygiene, and brand standards are consistently maintained.
*Contribute to creating a luxury spa environment that exceeds guest expectations.
What We’re Looking For
*Previous experience within a luxury hotel, spa, leisure, or hospitality environment is preferred but not essential.
*A genuine passion for hospitality and delivering exceptional guest service.
*Outstanding attention to detail and commitment to maintaining high standards.
*A positive, proactive, and professional attitude.
*Excellent communication and interpersonal skills.
*Ability to work independently as well as collaboratively within a team.
*Flexibility to work weekends, public holidays, and varying shifts as required.
*A willingness to learn and develop within a luxury hospitality environment.
What We Offer
*Competitive salary and benefits package.
*Excellent training, learning, and career development opportunities.
*Global career opportunities with Four Seasons Hotels and Resorts.
*Employee Travel Program with complimentary and discounted stays worldwide.
*BUPA Dental Healthcare.
*Complimentary meals in our employee restaurant while on duty, including refreshments throughout the day.
*Complimentary shuttle bus service between the hotel, Fleet, and Church Crookham.
*Free uniform and dry-cleaning service.
*Access to Wagestream financial wellbeing platform.
*Employee recognition and reward programmes.
*Annual employee appreciation celebrations and social events.
*Participation in charitable, sporting, and community initiatives throughout the year.
*The opportunity to be part of a passionate and supportive team within one of the world’s most respected luxury hospitality brands.
Pay: £26,437.00-£32,500.00 per year
Benefits:
*Canteen
*Company events
*Company pension
*Discounted or free food
*Employee discount
*Financial planning services
*Free parking
*Gym membership
*Private dental insurance
*Referral programme
*Relocation assistance
*Shuttle service provided
Work Location: In person

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