Full job descriptionRelief Manager - BankJob IntroductionAt The Hawthorns, we believe in supporting those who support our residents. We recognise and celebrate our hard-working colleagues, champion your career development, offer a range of apprenticeships, and provide you with access to a range of leisure and retail discounts.

We are seeking a compassionate, enthusiastic, and dedicated individual to join our friendly, award-winning team as a Relief Manager.
ABOUT THE ROLE
Your focus as a Relief Manager will be to provide cover for the management team by looking after the facility, overseeing staff and assisting residents. Attending evening activities and undertaking various administrative duties for the management team.
Other responsibilities will include:
*Participate in the planning of all programmes and requirements necessary to make the facility profitable and successful.
*Financial/Management Reporting
*Supervise the Head Housekeeper in the cleaning of residents’ apartments and common areas. Oversee the inventory of supplies and HK budgets.
*Be aware and competent in applying all HR policies and procedures
ABOUT YOU
To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do.

Our ideal candidate must have:
*General level of education including experience in management and managing budgets. Basic CRB Check completed with no convictions
*Hospitality background, management and marketing experience.
*Management responsibilities including dealing effectively and professionally with the ongoing pressures and demands of renting apartments, managing staff members, supervising kitchen/dining service three times a day, meeting residents’ daily needs.
*Positive attitude, self-motivated with a flexible approach.
ABOUT THE HAWTHORNS
The Hawthorns is a unique retirement model that offers retirement properties to rent for couples or individuals who seek a rich, independent lifestyle, at beautiful locations across the country. The Hawthorns retirement villages are vibrant and companionable places; we eat together, we have fun together, and we live together. Our vision of ’creating meaningful lives together’ is reached by the exceptional service and experience we proudly offer throughout our portfolio of four luxurious retirement homes whilst establishing ourselves as the preferred choice for residents and employees.
Please note this role will require:
*A DBS Disclosure check, the cost of which will be met by the business.
*Proof of eligibility to work in the UK.
Attached documents*Relief Manager JD rebranded.docx
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Relief Manager - Bank*Salary £13.25 to £13.30 per hour
*Frequency Hourly
*Job Reference averyhealthcare/TP/656/6113
*Contract Type Bank
*Closing Date 27 August, 2026
*Job Category Home Management
*Business Unit Avery
*Location Hawthorns Braintree Care Home, Meadow Park, Tortoiseshell Way, Braintree, United Kingdom
*Posted on 6 August, 2026