Full job description20985 - Generic Business AdministratorGeneral InformationSalary

£29,107 - £30,648

Working Pattern

Full Time, Flexible Working

Vacancy Approach

External

Location

Ashbourne

Region

East Midlands, Midlands, West Midlands

Closing Date

31-Aug-2026

Business Unit

Sudbury

Post Type

Permanent

Civil Service Grade

AO

Number of jobs available

1

Reserve List

12 Months

Job ID

20985
Descriptions & requirementsJob description
Organisation Level
Delivery - The jobs at this level will be task focused delivering defined activity or services.
Overview

Job holders within this Group Profile provide administrative support to managers and frontline staff by undertaking transactional work in a particular area.

The job holder is expected to be competent in their area of work, any specific qualifications or training required will be detailed in the relevant job description.
This is a non-operational role which may involve contact with prisoners depending on their area of work.
This role has no line management responsibilities.
Characteristics

Typical tasks associated with this Group Profile include:
*Organise, produce and maintain accurate records for area of work
*Act as contact point for all communications to the team Prioritise and distribute communications to the appropriate person or relevant department in establishment
*Complete monitoring returns for area of work
*Input requisitions on to the finance database and process requisitions for defined area of work
*Co-ordinate any awareness sessions for area of work
*Prepare paperwork for checking by manager, conducting initial checks as required
*Correspond with relevant stakeholders and agencies to ensure that they are aware of information so that information is adequately shared
*Maintain and check establishment databases, manual filing systems and logs of information, responding within agreed timescales and producing reports as required
*Collate information relating to relevant Service Delivery Indicators (SDIs)
*Act as secretary to meetings as required including organising agenda, taking, distributing minutes and action points.
Job Descriptions relating to this Group Profile

The job holder once in post will be in matched to a job description; a sample list is shown below. The post is rotational so the job holder could during their career carry out the role of different job descriptions.
*Business Administrator : Activity Hub
*Business Administrator : Business Hub
*Business Administrator : Employment
*Business Administrator : Equality
*Business Administrator: Mobilisation, Transition and Transformation (MTT) Administration Support
*Business Administrator : Resettlement Worker
*Business Administrator : Establishment Television Systems
*Business Administrator : Healthcare
*Business Administrator : Management Coordinator
*Business Administrator : New Colleagues Lead Administrator
*Business Administrator : Observation, Categorisation and Allocation (OCA)
*Business Administrator : Offender Management Hub
*Business Administrator : People Hub
*Business Administrator : Prison Digital Services Administrator
*Business Administrator : Programmes
*Business Administrator : Psychology
*Business Administrator : Regional Admin Support - Wales
*Business Administrator : Regional Admin Support - North East
*Business Administrator : Chaplaincy
*Business Administrator : Safe Decent and Secure
*Business Administrator : Safer Custody
*Business Administrator : Security Intelligence Collator
*Business Administrator : Social and Palliative Care
*Business Administrator : Substance Misuse and Drug Strategy
*Business Administrator : VCC Administrator
Essential Skills/ Qualifications/ Accreditation/ Registration

Job holders must complete specific training in their specialism once they take up post.

An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.

Hours of Work and Allowances

37 hour working week
Behaviours
*Changing and Improving
*Communicating and Influencing
*Working Together
*Managing a Quality Service
*Delivering at Pace
Additional Information
Working Arrangements & Further Information
The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.
For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.
Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on ’modernised’ terms in their current post or onto ’unmodernised’ MoJ terms if they are on ’unmodernised’ terms at their current post. Details will be available if an offer is made.
Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the HMPPS’ Flexible Working policy.
If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. Applications are invited from suitable qualified staff.
The Loan/Secondment is subject to the approval of the selected candidate’s Business Unit, which should be obtained before confirmation of appointment.
Benefits
Annual Leave
-The holiday year runs from 1 March. If you work a non standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro-rata basis and you will be...