Full job description20766 - Efficiency Team Member - Temporary - South West - Performance & Quality (10206700)General InformationSalary

£37,238 - £44,520

Working Pattern

Full Time

Vacancy Approach

External

Location

Barnstaple, Bath, Bournemouth, Bridgwater, Bristol, Camborne, Chippenham, Dorchester, Exeter, Gloucester, Plymouth, Poole, Salisbury, St Austell, Swindon, Taunton, Torquay, Truro, Weston-super-Mare, Weymouth, Yeovil

Region

South West

Closing Date

29-Aug-2026

Business Unit

NPS South West Performance and Quality (2021)

Post Type

Fixed Term

Civil Service Grade

Other

Number of jobs available

2

Reserve List

12 Months

Job ID

20766
Descriptions & requirementsJob description
Overview of the job
The E&I team will be responsible for optimising the use of the resource available to the NPS. This includes: resource management, identify and coordinating efficiency priorities and business development activity. In Wales these roles will go further than Probation efficiency - they will also include prison / probation integration.
Summary
The Efficiency Team Member will support the Efficiency and Innovation Lead in delivering and managing efficiency and innovation projects.
Responsibilities, Activities & Duties
The job holder will be required to carry out the following responsibilities, activities and duties:
Efficiency project support
*Collate service standard information regarding services provided nationally by the NPS to ensure that they are delivered in accordance with the service delivery indicators and specifications

*Support the creation of an activity-based costing model for the NPS

*Maintain the cost model and ensure that it is up-to-date

*Report regularly from the cost model, identifying areas which are above or below budget

*Assist in the preparation of annual cost budgets for the NPS

*Report on the success of efficiency initiatives to deliver against cost reduction targets

*Develop action plans/new processes for new projects to address inadequate performance and areas of waste in the organisation

*Support the team in ensuring that the NPS spends public money wisely and delivers cost savings.

*Manage projects as required

Plan and organise
*Support development of programme formation and implementation

*Contribute to planning, implementation and management of sharing knowledge and good practice to inform innovation and improve service delivery across the organisation

Use communication effectively
*Providing information, feedback and advice

*Influencing and persuading

*Using appropriate skills, styles and approaches

Enhance own performance
*Manage own resources and professional development
Use information to take critical decisions
*Liaise with staff to receive, collate and analyse information, using systems and compiling reports as necessary

*Develop and utilise data to identify trends and make suggestions or take appropriate action to maintain and enhance performance

*Plan, implement and manage systems for the exchange of sensitive information, data and intelligence

Manage Diversity and Quality
*Contribute to a culture and systems that promote equality and value diversity

*Adhere to the diversity policies of the service and collaborate as appropriate

with the Equalities and Diversity Unit
Manage Quality
*Contribute to continuous quality improvement
Manage Projects
*Deliver project responsibilities as required

*Maintain effective communication with project stakeholders

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alternations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder.
Behaviours
*Changing and Improving

*Working Together

*Delivering at Pace

*Making Effective Decisions

*Managing a Quality Service

Essential Experience
Demonstrate experience of successfully identifying and improving efficiency of an organisation, demonstrate experience of project planning, and demonstrate experience of finance and budgeting.
Technical requirements
NVQ Level 4 or equivalent in a relevant subject (or appropriate practical experience).
Financial Analysis, Microsoft: Word, Access, Excel, Outlook, and PowerPoint (or equivalent i.e. Lotus Notes)

Additional Information
As an Efficiency and Improvement Team Member, you will work directly with Business Units and regional teams to support the delivery of improvement activity across the South West. You’ll provide practical project support, undertake research and analysis, coordinate workshops and improvement initiatives, and help implement solutions that improve ways of working, increase efficiency and support the delivery of regional priorities. This is a unique opportunity to join a new team focused on helping colleagues turn ideas into action and deliver meaningful improvements across the region.
Please make sure that you are using the STAR method when answering the interview questions.
The STAR method is a structured approach to answering interview questions by outlining the Situation, Task, Action, and Result of your experiences.
Statement of suitability - A statement of suitability (max 750 words) explaining how you consider your personal skills, qualities and experience evidence of your suitability for this role in reference to the essential criteria.
Sifting on a lead behaviour - Should a large number of applications be received, an initial sift may be undertaken using the lead behaviour, (changing and improving). Candidates who pass the initial sift will progress to full sift, or progress straight to interview.
Working Arrangements & Further Information
The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not...