Full job descriptionGeneral InformationSalary

£28,064 - £33,549

Working Pattern

Full Time, Part Time

Vacancy Approach

External

Location

Basildon, Bedford, Bury St Edmunds, Cambridge, Chelmsford, Cheshunt, Colchester, Harlow, Huntingdon, Ipswich, King’s Lynn, Luton, Northampton, Norwich, Peterborough, Southend-on-Sea, St Albans, Stevenage, Watford, Wellingborough

Region

East of England

Closing Date

31-Aug-2026

Business Unit

NPS East of England Public Protection (2021)

Post Type

Permanent

Civil Service Grade

Other

Number of jobs available

1

Reserve List

12 Months

Job ID

20435
Descriptions & requirementsJob description
Overview of the job
The MAPPA Administrator provides administrative support and is accountable to the MAPPA Co-ordinator and/or Deputy MAPPA Coordinator.
This is an administrative job within a multi-disciplinary team.
Summary
The jobholder will provide administrative support within a multi-agency setting in line with National MAPPA Guidance. The jobholder will also ensure that staff are supported through efficient processes and administration systems are maintained within specified timescales in order to promote the achievement of Strategic Management Board (SMB) objectives.
To act as a point of contact for MAPPA within the area for the Responsible Authority agencies and the ’Duty to Co-operate’ Agencies as delegated by the MAPPA Coordinator
In line with NPS policies and procedures, the post holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.
The post holder must ad to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.
This role may involve some out of hours work
Responsibilities, Activities & Duties
The job holder will be required to carry out the following responsibilities, activities and duties:
*Responsible for maintaining accurate offender and victim information on relevant approved databases.
*Ensure the effective administration of referrals into MAPPA from across a range of agencies in line with National MAPPA Guidance.
*Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required.
*To provide statistical and other information/data as required.
*Receive and distribute information and communications in an appropriate manner, e.g. telephone, paper, email.
*Deal and communicate fairly, timely and effectively with Responsible Authorities and the Duty to Cooperate Agencies.
*Organise the availability of appropriate resources, facilities and equipment for activities relating to the effective running of MAPPA.
*Act as a point of contact within the unit including for specialist areas of work as required.
*Maintain appropriate systems to ensure the effective use of general unit resources and make recommendations for improvement as necessary.
*Attend meetings as appropriate. Provide support to meetings as required including organising agenda, comprehensive minute taking, and distribution of notes/minutes and action points.
*To ensure that the principles in respect of information sharing and confidentiality are maintained as outlined in the MAPPA Guidance
*Coordination and collation of meetings for internal and external attendees, booking rooms, arranging refreshments, preparing material, greeting visitors etc
*Dealing with highly sensitive issues, acting with diplomacy and maintaining strict confidentiality at all times
*Keeping up to date with changes in key external partnerships which relate to MAPPA arrangements
*Ensure all activities are conducted in accordance with Health and Safety policies and procedures. Undertake equipment tests as required.
*Carry out safeguarding children and safeguarding adult duties in accordance with the NPS statutory responsibilities and agency policies.
*Work within the aims and values of NPS and HMPPS
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder.

Additional Information
Working Arrangements & Further Information
The MoJ offers Hybrid Working arrangements w business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.
For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.
Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on ’modernised’ terms in their current post or onto ’unmodernised’ MoJ terms if they are on ’unmodernised’ terms at their current post. Details will be available if an offer is made.
Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, w they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the HMPPS’ Flexible Working policy.
Benefits
The MoJ offers a range of benefits:
Annual Leave
Annual leave is 25 days on appointment and will increase to 30 days after five years’ service, plus public holidays. Leave for part-time and job share posts will be calculated on a pro-rata basis
Pension
The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF). Please visit for further information.
Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation...