Full job descriptionPosition: Food & Beverage Associate
Department: Olive Tree Restaurant
Contract Type: Permanent
Location: Newport, NP18 1HQ
Hours: 20 hours per week
Rate of Pay: £12.72 per hour + fantastic benefits
Job ID: REQ6664
OVERVIEW

Join the Greatest Story in Hospitality and become one of our Food and Beverage Hospitality Heroes in The Olive Tree Restaurant at the iconic Celtic Manor Resort.

Whether you’re already experienced in hospitality or looking to grow your career in a luxury resort environment, this is an exciting opportunity to be part of a passionate team delivering exceptional guest experiences. From memorable family celebrations to prestigious events, no two days are ever the same.
No matter where you are in your hospitality journey, if you have a passion for great service and creating memorable guest experiences, we’d love to hear from you.
OUR IDEAL HERO WILL HAVE

Previous experience in a food and beverage, hospitality or customer service role

A passion for delivering outstanding guest experiences

A positive, enthusiastic and friendly approach

Excellent communication and teamwork skills

The ability to remain calm and professional in a busy environment

High personal presentation standards

Flexibility to work a variety of shifts, including weekends

A genuine interest in hospitality and a desire to learn and develop
IMPLEMENTING OUR ’YES, WE CAN’ PHILOSOPHY, YOU WILL

Deliver warm, welcoming and attentive service to every guest

Work across a variety of occasions, from family celebrations to high-profile events

Build your knowledge of our food and beverage offerings to confidently assist guests

Create memorable experiences that exceed expectations

Work collaboratively with colleagues to ensure smooth service delivery

Demonstrate professionalism and composure during busy service periods

Help ensure guests leave eager to return
BE RECOGNISED AND REWARDED

As one of our Hospitality Heroes, you’ll enjoy a fantastic range of benefits including:

Career development and training opportunities from day one

Discounts on food, beverage and hotel stays across the collection

Discounted leisure club membership

Free GP virtual appointment service

24/7 wellbeing support helpline

NEST pension scheme

Social Club membership

Staff appreciation events

Monthly and annual recognition awards
GROW WITH US

As a Celtic Collection employee, you’ll be able to say:

I am equipped, trained and supported to do THE BEST JOB I CAN

I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS

I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment

I am encouraged to LEARN, GROW AND DEVELOP and try new things

I am THANKED and RECOGNISED for the work I do, and my VIEWS AND IDEAS ARE VALUED

I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY
RECRUITMENT INFO

In the event we receive a high number of applications, we reserve the right to close this campaign early. All applicants must have the right to live and work in the UK. Documented evidence of eligibility will be required as part of the recruitment process, in line with current UK Visas and Immigration regulations.

The Celtic Collection is an equal opportunities employer and welcomes applications from all individuals, regardless of age, background or experience.