Full job descriptionRespiratory AdministratorNHS AfC: Band 3Main area

Medicine & Emergency Care
Grade

NHS AfC: Band 3
Contract

Permanent
Hours
*Part time
*Flexible working
24.5 hours per week
Job ref

435-MEC-079-26
Site

Royal Blackburn Hospital
Town

Blackburn
Salary

£25,760 - £27,476 pa pro rata
Salary period

Yearly
Closing

17/08/2026 23:59
At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 9,500 staff, many of whom are internationally renowned and have won awards for their work.
Job overviewAn exciting opportunity has arisen for a dynamic and enthusiastic Band 3 respiratory Administrator to work in the Respiratory Department and Chest clinics across ELHT
The successful candidate will be working mainly to deliver the respiratory administration function across East Lancashire. You will be primarily based in Chest Clinic and RAU at Royal Blackburn Teaching hospital but will be expected to travel across all our sites where necessary.
Main duties of the jobThis is an exciting opportunity to be a part of the Respiratory Directorate .The post holder should therefore expect to work across any of the 5 trust sites Including Rossendale, Accrington, Pendle, Blackburn, or Burnley, as required.
The role of the Respiratory Administrator is to provide support to the clinical and diagnostic team with their workload and to develop skills to become one of the team.
Working for our organisationThis highly responsible role requires competence in word processing, keyboard skills, audio-transcription, medical terminology, communication and organisational skills. An ability to understand the need for and to maintain confidentiality is essential.
Detailed job description and main responsibilitiesMAIN DUTIES
*To provide a high-quality typing support and administrative service to various teams.
*Validating lists
*To prioritise administration workload ensuring deadlines are met on a daily basis providing a seamless administration service to the medical secretarial teams.
*Take ownership of current waiting times and escalate if required to the administrative supervisor and Service Manager.
*Manage clinic lists and book patients in a timely manner
*Receive telephone enquiries with tact and discretion and have the ability to deal with these appropriately and in a timely manner.
*Receive, record and prioritise incoming and outgoing post, both paper and electronic, extracting relevant correspondence.
*Produce regular correspondence and documents to meet specific deadlines, using packages which may include Microsoft Office, Word, Excel, Outlook, PowerPoint and in-house computer packages.
*Receiving incoming patient referrals and action them as appropriate.
*Send out patients test results in a timely manner.
*To complete daily attendance and disposals, ensuring correct information is recorded and actioned in a timely manner.
*To be responsible for the reporting of faults appropriately, as directed.
*To be responsible for maintaining adequate stock levels, including receipting deliveries of parcels and equipment.
*To provide general administrative duties e.g. filing, scanning and photocopying.
*Tracking in/out medical notes.
*Requesting notes from medical records as appropriate.
*Ensure effective communication with all work colleagues, visitors and patients.
*Searching for notes following case note requests from Health Records.
*Be responsible for the upkeep of patients’ hospital records via Cerner
*Always maintain confidentiality ensuring that information is only divulged to authorised sources and by appropriate means.
*Input and extract data from patient administration systems (Cerner) and other relevant software programs, which may be Trust-wide or specialty-specific.
*Ensure Department security is maintained.
*Ensure email and phones are checked and answered daily.
*Cancelling/amending outpatient clinics in absences.
*Training and support to the admin team, ensuring competencies
*Attend all mandatory training.
Person specificationapplication formEssential criteria*English Language GCSE or equivalent
*Previous experience of working with IT systems or Microsoft Office.
*Previous experience in a customer care environment.
*IT/ Keyboard skills
Desirable criteria*Good verbal and written communication skills
cross site workingDesirable criteria*Driver and access to vehicle
Dear Potential Applicant,
It is important you are made aware of the following as regards your application to East Lancashire Hospitals NHS Trust
*Please note that the salary advertised is for full time hours. If this post is less than 37.5 hours per week, the salary will be pro-rata. For posts on Agenda for Change pay-scales, new entrants to the NHS will normally commence on the first pay point of the relevant band.
*This vacancymay close before the closing date if the recruiting manager deems sufficient applications have been received. Therefore it is advised to complete your application as early as possible to avoid disappointment.**
*Please ensure you check the email account from which you apply regularly as we will use this to contact you regarding your application.

*Please note that shortlisting is completed anonymously with candidates being assessed against the essential criteria for the post.Therefore only applicants, who can clearly demonstrate how they meet our person specification criteria in their application, will be short-listed.
Disclosure and Barring Scheme (DBS)
If the role you are applying for is identified as either controlled or regulated activity as defined in in the Safeguarding vulnerable Groups Act (2006) any offer of employment is provisional upon a satisfactory DBS check being obtained.
The healthcare sector is exempted from the Rehabilitation of Offenders Act 1974.
In line with other NHS organisations in the North West Region, the Trust is now passing the charge for undertaking a DBS check on to candidates in the event they are successfully appointed into the post for which they have applied. Candidates can choose whether to pay this over 1-3 months as a deduction from the monthly salary. However, if you are applying for a post as a BANK worker, the payment must be made in full at...