Full job descriptionDigital TrainerNHS AfC: Band 5Main area

Digital Training
Grade

NHS AfC: Band 5
Contract

18 months (18 month fixed term or internal secondment)
Hours

Full time
Job ref

435-1LSC-BTH-40.26
Site

Blackpool - Blackpool Victoria Hospital and Blackpool Stadium
Town

Blackpool
Salary

£32,073 - £39,043 per annum
Salary period

Yearly
Closing

11/08/2026 23:59
At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 9,500 staff, many of whom are internationally renowned and have won awards for their work.
Job overviewThe post holder will work within the Digital Training Team to deliver, support and evaluate IT training aligned to the organisation’s Digital Strategy.

The role focuses on enabling staff to effectively use digital systems, information and technology to support healthcare delivery, while promoting Information Governance and data protection requirements.
Main duties of the job· Deliver IT training to a wide range of clinical and non-clinical staff across multiple sites.
· Identify and analyse training needs and contribute to the development of training programmes.
· Support staff to improve their use of digital systems, information and technology in practice.
· Promote awareness of Information Governance and the protection of personal data.
· Contribute to improving healthcare delivery through effective use of digital tools and information.
Working for our organisationThe Digital Training Team are part of the Digital Division. The post holder will be working in the Blackpool locality as part of a wider regional One LSC organisation.
One LSC stands for ’One Lancashire and South Cumbria’ and reflects the ambition to have one team serving Lancashire and South Cumbria in a joined-up way.
One LSC brings together the Digital, Data and Technology teams from each of the provider Trusts to create one central community of professionals. The aim is to bring services more closely together so that we can deliver the best service possible to each of our partner organisations. At the core of One LSC delivery is eliminating duplication, removing unwarranted variation, realisation of the benefits of sharing common systems and processes and ensuring we deliver value for money for our partners, our system and, ultimately, for the communities we serve.
Detailed job description and main responsibilitiesPlan, organise and schedule training programmes in collaboration with colleagues and departments.
Undertake training needs assessments, including evaluating IT literacy prior to system implementation.
Deliver training using a range of methods including classroom-based, one-to-one, group sessions and on-the-job support.
Develop, prepare, review and update training materials and documentation for clinical systems and Microsoft applications.
Assess learner competency, evaluate training effectiveness and identify improvements or follow-up requirements.
Maintain accurate training records, contribute to training statistics and provide reports as required.
Provide ongoing system support to staff through methods such as floor walking, drop-in sessions and coaching.
Prepare training environments, ensuring equipment, systems and materials are available.
Liaise with departments to coordinate staff release and attendance at training.
Communicate system changes and project impacts on training through presentations and discussions.
Participate in inductions and represent the service at internal and external forums.
Support knowledge sharing, service improvement, networking and personal development activities.
The attached job description has full duties and responsibilities.
Person specificationEducation and QualificationsEssential criteria*Educated to a Degree level or equivalent
*Teaching qualification at Certificate in Education level (or equivalent experience) e.g. PGCE
*Evidence of Continuing Professional Development
Desirable criteria*Membership of a professional body (i.e. UKCHIP, Institute of IT Training, BCS)
*Prince2 Foundation qualification
*In possession of an IT Applications qualification such as ECDL Core or above or Microsoft Office Specialist certification in one or more Applications to core or Expert level (2010 or higher)
Experience and knowledgeEssential criteria*Knowledge of Microsoft Applications (MS office 365), Word, Excel, Outlook & OneDrive
*Knowledge and experience of working in a training role with a sound grasp of training methods and delivery
*Advanced understanding of service specific IT systems (e.g. Clinical Systems) and ability to adapt as systems are integrated
*Ability to present information accurately to a wide-ranging audience
*Experience of working with and developing customer relationships within a variety of customer groups including staff and stakeholders
Desirable criteria*Knowledge of clinical and business processes
*Project management experience
Skills and AbilitiesEssential criteria*Ability to create and maintain training materials using a variety of platforms and methods
*Ability to plan and prioritise workloads methodically and with full attention to competing priorities both individually and as a team member
*Skilled communicator capable of using a wide range of media and methods to build and maintain effective communication others
*Excellent interpersonal skills and sound experience of stakeholders/user contact in training design and delivery with the ability to influence
*Excellent organisation and time management skills with a proactive and flexible approach
Dear Potential Applicant,
It is important you are made aware of the following as regards your application to East Lancashire Hospitals NHS Trust
*Please note that the salary advertised is for full time hours. If this post is less than 37.5 hours per week, the salary will be pro-rata. For posts on Agenda for Change pay-scales, new entrants to the NHS will normally commence on the first pay point of the relevant band.
*This vacancymay close before the closing date if the recruiting manager deems sufficient applications have been received. Therefore it is advised to complete your application as early as possible to avoid disappointment.**
*Please ensure you check the email account from which you apply regularly as we...