Full job descriptionRobertson Bell is supporting a Plymouth-based organisation to recruit a Credit Controller on either a permanent basis or an initial three month contract with the option of permanency The role will be a hybrid position with a minimum of two days per week in the office.
This is a hands-on Credit Controller position, with a particular focus on managing outstanding debts and ensuring payments are received within agreed timescales. The successful candidate will also support wider billing and invoicing activity, making this a varied opportunity for an experienced credit control professional.
Key responsibilities will include:
*Managing a portfolio of outstanding debts and taking proactive action to secure payment.

*Contacting customers by telephone, email and other appropriate methods to resolve outstanding balances.

*Investigating and resolving queries that may be preventing payment.

*Maintaining accurate and up-to-date records of customer accounts.

*Supporting billing and invoicing processes where required.

*Allocating and reconciling payments against customer accounts.

*Escalating more complex or long-standing debts where appropriate.

*Working closely with colleagues across the organisation to resolve account queries and improve cash collection.

The successful candidate will ideally have:
*Previous experience working in a credit control or accounts receivable environment.

*A confident and professional approach to communicating with customers regarding outstanding payments.

*Good attention to detail and the ability to maintain accurate financial records.

*The ability to manage a varied workload and prioritise effectively.

*Good Excel and general IT skills.



This would suit an experienced Credit Controller looking for a new permanent opportunity, as well as an interim professional who is available for an initial three-month assignment.
If you have experience in credit control and would be interested in finding out more, please get in touch for an informal conversation.