Full job descriptionRR17 - Technical Author

Location: Hybrid/office in Bristol

Salary: £40,000 – £45,000 DOE

Overview:

First Military Recruitment are currently seeking a Technical Author on behalf of one of our clients.

Our client encourages applications from ex-military personnel however all candidates will be given due consideration.

Duties and Responsibilities:
*Develop comprehensive documentation that meets our internal standards.
*Obtain a deep understanding of our products and services to translate complex product information into simple, polished, and engaging content.
*Write user-friendly content that meets the needs of the target audience including sales, technical and operations.
*Develop and maintain databases of appropriate reference materials, including research, usability tests, and design specifications.
*Evaluate current content and develop innovative approaches for improvement.
*Research, outline, write, and edit new and existing content, working closely with various departments (Sales, Technology and Operations) to understand project requirements.
*Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation.
*Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage.
*Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration.
*Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation.
Skills and Qualifications:
*Technical writer proven experience ideally including software development
*Experience writing documentation and procedural materials for multiple audiences
*Experience working with technology to improve user experience: design, UI, and help refine content and create visuals and flow diagrams
*Proven ability to quickly learn and understand complex software
*Firm understanding of the systems development life cycle.
Benefits:

*Pension 8% company contribution.
*Insurance; Income Protection, Life, Medical and Dental (on completion of probationary period).
*28 days holiday per annum plus Bank holidays.
*Travel opportunities; Norway, Singapore.