Full job descriptionWe are looking for people to join the busy team in Ringwood to deal with customer services calls and queries. This is a temp to Perm role.


Salary : : £26,624 per annum plus on target bonus £2,400 per annum
Hours : 40 hours per week - Monday to Friday between 8.30am and 7pm, Saturday 8:30am to 5pm, Sunday 9am to 5pm. – Hybrid working after training
Location : Ringwood


Main Purpose of Role
*Taking inbound orders
*Customer service calls
*Inbound calls include but are not limited to:
*Placing orders,
*Setting up/cancelling subscriptions
*Subscription queries
*Taking payments and updating customer account information
*To deliver an exceptional customer experience at all times
*To deliver the required call quality targets
*To deliver the required sales targets.
*To deliver the required productivity targets.
Experience
*Previous Customer Service experience is essential
*Experience of delivering against clear targets is essential
*Previous telesales experience is desirable
*Previous call centre experience is desirable
*Full driving licence is desirable


We are an equal opportunity employer and select staff on merit, irrespective of age, disability, gender reassignment, marriage & civil partnership, race, sex, sexual orientation, religion or belief.


Refresh Recruitment Limited does not presently hold a Sponsorship License and while this status is reviewed regularly there is no present proposal to apply for such a License