Full job descriptionPROJECT & OPERATIONS COORDINATOR
Northamptonshire (Office-based)
Salary: £32,000 – £38,000 (depending on experience)


A rapidly growing renewable energy business is seeking a highly organised Project & Operations Coordinator to support the delivery of air source heat pumps, solar PV, battery storage and complete low-energy heating systems.


This is a varied, fast-paced office-based role where you will keep projects moving, support customers throughout their journey, and ensure engineers and suppliers have everything they need to deliver an exceptional service.


The Role:
Working closely with senior leadership, you will coordinate day-to-day operations, manage project organisation, communicate with customers, and complete essential administration accurately and on time. This position suits someone who enjoys structure, communication and taking ownership of their workload.


Key Responsibilities


Project Coordination
• Schedule installation teams and manage engineer diaries
• Coordinate project start dates and installation programmes
• Order materials and manage supplier deliveries
• Ensure projects are organised and ready before work begins


Customer Communication
• Act as the main point of contact for customers throughout their project
• Provide regular updates and manage expectations
• Coordinate communication between customers, engineers and suppliers
• Deliver a high-quality customer experience from start to finish


Administration & Compliance • Complete MCS and BUS grant administration • Prepare project documentation • Maintain accurate customer and project records • Support the wider team with general administration


Business Support
• Assist with day-to-day office organisation
• Help improve systems and processes
• Provide administrative support to senior management
• Take ownership of tasks and see them through to completion


About You
You will be proactive, organised and confident managing multiple priorities while maintaining excellent accuracy. You will enjoy speaking with customers, solving problems and being a dependable part of the team.


We’re Looking For Someone Who Is
• An exceptional organiser
• A confident and professional communicator
• Highly proactive and self-motivated
• Detail-orientated with excellent accuracy
• Comfortable managing multiple tasks at once
• Eager to learn and develop
• Happy to support wherever needed


Experience within construction, renewables or project coordination is beneficial but not essential. Full training on systems and processes will be provided.


What’s Offered
• A varied and rewarding role
• Office-based position in Silverstone
• Ongoing training and development
• Opportunity to grow with a rapidly expanding business
• Supportive, ambitious team
• Genuine career progression as the business expands