Full job descriptionSales & Administration Coordinator (Temporary 2-3 Month Assignment)
Chessington, Surrey
£16.00 per hour PAYE or £20.00 per hour Umbrella
Temporary Contract | 2-3 Months
Are you a highly organised administrator with excellent customer service skills and a keen eye for detail? We are looking for a proactive and motivated Sales & Administration Coordinator to join a friendly team based at Head Office in Chessington, Surrey on a temporary basis for 2-3 months.
This is an excellent opportunity for someone who enjoys a varied role and can quickly become a key member of a collaborative team, supporting both sales operations and administrative functions while helping to ensure excellent customer service and smooth day-to-day business operations.
The Role
Sales Support Responsibilities
*Manage the order process for dropship customers through online portals and back-office systems.
*Communicate with customers and end consumers to resolve delivery issues quickly and efficiently.
*Update customer portals with stock reports and relevant information.
*Work closely with the wider sales team, providing support and cover where required.
*Process faulty goods and shortage credits accurately.
*Develop and maintain strong product knowledge to support customers effectively.
Administration Responsibilities
*Liaise with internal departments, external suppliers, warehouse teams and transport carriers to ensure deliveries are completed on time and to the highest standard.
*Work with the Accounts Department, Credit Control team, Sales Managers and customers to ensure payments are up to date and orders can be processed without delay.
*Manage a variety of day-to-day administrative tasks and responsibilities as they arise.
*Support the smooth running of business operations through effective coordination and communication.
About You
We’re looking for someone who is:
*Self-motivated and able to work on their own initiative.
*Highly organised with excellent attention to detail.
*Confident communicating with customers, colleagues and stakeholders at all levels.
*Professional, articulate and customer-focused.
*Able to build and maintain strong working relationships.
*Experienced working within a small team environment.
*Proud of delivering high-quality work and excellent service.
Skills & Experience
Essential
*Experience in administration, order processing, customer service, operations, or a similar role.
*Proven ability to deliver excellent customer service.
*Strong written and verbal communication skills.
*Excellent IT skills, including a good working knowledge of Microsoft Excel and Word.
*Good numerical ability and accuracy when handling information.
Key Competencies
*Teamwork and collaboration
*Customer focus and awareness
*Initiative and a positive, can-do attitude
*Planning and organisational skills
*Strong communication skills
*Attention to detail
*Numeracy and accuracy
If you’re immediately available and looking for a varied temporary assignment where you can make an impact from day one, we’d love to hear from you.
Location: Chessington, Surrey
Contract: Temporary (2-3 months)
Pay Rate: £16.00 per hour PAYE or £20.00 per hour Umbrella
Start Date: ASAP