Full job descriptionReceptionist
Swindon | 37.5 Hours per Week | Permanent
Reed is delighted to be supporting our client in the recruitment of a Receptionist based in Swindon.
This is an excellent opportunity for a professional, customer-focused individual to join a busy and welcoming office environment. As the first point of contact for clients and visitors, you will play a key role in creating a positive and professional experience while supporting the wider office with administrative and facilities-related tasks.
The Role
As Receptionist, you will be responsible for delivering an exceptional front-of-house service, ensuring visitors, clients, and colleagues receive a warm and professional welcome at all times.
Key Responsibilities
Reception & Front of House
*Provide a friendly and professional welcome to all visitors and clients.
*Answer and manage incoming telephone calls and reception enquiries promptly and courteously.
*Welcome clients, notify colleagues of arrivals, and escort visitors where required.
*Manage incoming post and deliveries, ensuring accurate records are maintained.
*Maintain visitor logs and reception records.
*Prepare refreshments for meetings and visitors.
*Support internal events, including room preparation and post-event tidying.
*Manage meeting room bookings and ensure rooms are maintained to a high standard.
*Provide occasional reception or switchboard cover when required.
*Attend training sessions and departmental meetings as needed.
Administration
*Produce documents, correspondence, and emails for various teams.
*Carry out scanning, photocopying, filing, and document management.
*Input and maintain data within CRM systems.
*Assist with general office administration, including web enquiries and shared inbox management.
About You
To be successful in this role, you will have:
*Previous experience in a receptionist, front-of-house, or customer-facing role.
*Experience within a professional office environment.
*Strong administration skills, including scanning, filing, and document management.
*Experience handling telephone enquiries and switchboard systems.
*Excellent organisational skills with the ability to prioritise effectively.
*A customer-focused approach with outstanding communication skills.
*Good IT skills and confidence using office systems.
Personal Attributes
*Positive and proactive attitude.
*Professional and approachable manner.
*Strong communication skills and ability to build relationships.
*Team player willing to support colleagues when needed.
*Resilient and capable of working effectively under pressure.
*Flexible and adaptable approach to work.
Benefits
*26.5 to 31.5 days annual leave
*Holiday buy and sell scheme
*Healthcare cash plan and private medical insurance options
*Life assurance
*Pension scheme
*Cycle to Work scheme
*Season ticket loan
*Performance and profit-related bonus opportunities
*Employee Assistance Programme
*Enhanced family leave
*Recruitment referral bonus
*Group income protection
*Regular salary reviews
*Ongoing learning and career development opportunities
Apply Now
If you are a professional, organised, and customer-focused individual looking for your next opportunity in a busy and supportive office environment, we’d love to hear from you.
Apply today through Reed to be considered for this exciting Receptionist opportunity in Swindon.