Senior Technical Consultant
other jobs Ultimaze Ltd trading as TSR Select
Added before 5 Days
- England,East of England,Hertfordshire
- Full Time, Permanent
- £50,000 - £55,000 per annum
Job Description:
Full job descriptionSenior Technical Consultant – MSPLocation: Hertfordshire / Client Sites
Salary: £50,000–£55,000 + benefits
An established and growing Managed Service Provider is looking for a Senior Technical Consultant to take ownership of client onboarding, technical projects and 3rd-line escalations.
This is a senior, client-facing role suited to someone who enjoys owning projects from discovery and planning through to implementation, sign-off and handover.
Key Responsibilities*Lead technical onboarding of new MSP clients.
*Own IT projects from scope through to delivery and handover.
*Deliver Microsoft 365, Azure, Intune, Entra ID, SharePoint, networking and infrastructure projects.
*Provide 3rd-line technical escalation support.
*Attend client meetings and site visits, providing technical consultancy.
*Support pre-sales discovery, solution design and project scoping.
*Maintain strong project documentation, ticketing and time management.
*Identify technical risks and ensure smooth handover to the Service Desk.
Key Requirements*Previous MSP / managed services experience in a senior engineering, consultancy or project role.
*Proven ownership of client onboarding and IT projects.
*Strong Microsoft 365, Azure, Intune and Entra ID experience.
*Good knowledge of Windows Server, Active Directory, networking, firewalls, virtualisation and security.
*Hands-on experience supporting Apple Mac/macOS in a business environment.
*Strong client-facing and communication skills.
*Organised, commercially aware and able to manage multiple projects.
*Full UK driving licence and willingness to travel to client sites.
Salary: £50,000–£55,000 + benefits
An established and growing Managed Service Provider is looking for a Senior Technical Consultant to take ownership of client onboarding, technical projects and 3rd-line escalations.
This is a senior, client-facing role suited to someone who enjoys owning projects from discovery and planning through to implementation, sign-off and handover.
Key Responsibilities*Lead technical onboarding of new MSP clients.
*Own IT projects from scope through to delivery and handover.
*Deliver Microsoft 365, Azure, Intune, Entra ID, SharePoint, networking and infrastructure projects.
*Provide 3rd-line technical escalation support.
*Attend client meetings and site visits, providing technical consultancy.
*Support pre-sales discovery, solution design and project scoping.
*Maintain strong project documentation, ticketing and time management.
*Identify technical risks and ensure smooth handover to the Service Desk.
Key Requirements*Previous MSP / managed services experience in a senior engineering, consultancy or project role.
*Proven ownership of client onboarding and IT projects.
*Strong Microsoft 365, Azure, Intune and Entra ID experience.
*Good knowledge of Windows Server, Active Directory, networking, firewalls, virtualisation and security.
*Hands-on experience supporting Apple Mac/macOS in a business environment.
*Strong client-facing and communication skills.
*Organised, commercially aware and able to manage multiple projects.
*Full UK driving licence and willingness to travel to client sites.
Job number 4038563
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Company Details:
Ultimaze Ltd trading as TSR Select
Company size: 5–9 employees
Industry: Recruitment Consultancy
We work only in the IT industry specialising in IT Sales and IT Technical roles within the Cloud Computing, Cyber Security, and Managed Service Provid...