Full job descriptionCitation Department Administrator

Responsibilities*Process payments for traffic fines, violations, and penalty notices.
*Ensure fines and payments are processed accurately and on time.
*Maintain accurate records and documentation.
*Liaise with authorities, renters, and internal teams to resolve queries.
*Investigate and resolve payment discrepancies.
*Ensure compliance with company policies and legal requirements.
*Provide excellent customer service when handling citation and payment queries.
*Support the wider Citation Department with administrative duties and process improvements.

Skills and Experience*Previous administrative experience.
*Excellent attention to detail and accuracy.
*Strong organisational and communication skills.
*Ability to prioritise workloads and meet deadlines.
*Proficient in Microsoft Office.
*Able to work independently and as part of a team.