Full job descriptionSkills:
*Excellent written and verbal communication skills.
*Advanced Excel skills.
*Operational experience.
*Track record of excellent customer service.
*Excellent Administrative skills.
*Sage experience would be a bonus.
*Knowledge of Zedonk ERP system would be advantageous


Duties:
*Liaising with the warehouse regarding instructions, orders, and deliveries.
*Giving excellent customer service and keeping customers updated with orders. Managing and responding to queries promptly.
*Liaising between departments and ensuring seamless processes.
*Communicating with customers on status of orders and deliveries.
*Managing stock control.
*Booking delivery dates for manual and pre-booked orders.
*Updating and managing the excel databases and spreadsheets.
*Data uploads for e-platform customers i.e., like Zalando, NEXT etc.
*Analysing customer orders and dates of those orders.
*Creating and issuing of pick sheets, order confirmations, packing lists etc.
This is a permanent role, office based Mon-Fri from 830am-5pm