Full job descriptionA highly respected insurance broker in North Leeds is seeking an experienced Commercial/Corporate Account Handler Team Leader to join its growing commercial team.

This is an excellent opportunity to lead a team of four Account Handlers while managing a portfolio of larger, corporate-led commercial insurance clients. You’ll join a business that values its people, offers genuine career progression, and provides the flexibility of hybrid working.

The Role

As Commercial Account Handler Team Leader, you will:
*Lead, coach and develop a team of four Commercial Account Handlers.
*Manage a portfolio of corporate commercial clients with premium incomes of up to £300,000.
*Act as a technical referral point, providing guidance and support to the team.
*Build and maintain strong relationships with clients and insurer partners.
*Ensure the team consistently delivers exceptional customer service and achieves service standards.
*Work closely with Account Executives and senior management to support client retention, growth and business development.
*Drive operational excellence through effective workload management, coaching and continuous improvement.
About You

To be successful in this role, you’ll have:
*Proven experience handling commercial insurance within an insurance brokerage.
*Previous leadership, supervisory or mentoring experience, or the ambition and capability to step into a team leadership role.
*Strong technical knowledge across a broad range of commercial insurance products.
*Excellent communication, organisational and relationship-building skills.
*A proactive, solutions-focused approach with a passion for delivering outstanding client service.
What’s on Offer
*A significant salary, reflective of your experience and expertise.
*A comprehensive benefits package.
*Hybrid working with just two days a week in the office.
*The opportunity to work with a respected broker handling quality corporate commercial business.
*A supportive and collaborative culture where your contribution is recognised.
*Clear opportunities for career development and progression.
If you’re an experienced Commercial Account Handler ready to move into leadership, or an established Team Leader looking for your next challenge, we’d love to hear from you






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Our Diversity, Equity and Inclusion Mission
At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.