Full job descriptionExperienced Lift and Electrial Manager Purpose: Working together to deliver homes and communities where residents feel happy and secure.
Experienced Lift and Electrial Manager Values: High Performing, One Team, Make it Happen and Excellent Customer Service.
Experienced Lift and Electrial Manager Responsibilities & Outcomes Skills & Experience Expectations
Key Responsibilities: Experienced Lift and Electrial Manager
? Uphold SHPs Values, Behaviours & Leadership
expectations at all times (see overleaf)
? Responsible for the operational management
and delivery of M&E works programmes and
projects.
? Contract manage and monitor service
providers delivering the M&E repairs,
maintenance, and servicing contracts and
ensure SHP is statutory compliant in all
aspects.
? Audit contractor performance and ensure
certification and test reporting is accurate and
correctly recorded in databases and registers.
? Undertake pre and post inspections of works
and servicing to monitor quality and ensure
the service provider is meeting the contract
specification or brief.
? Design and prepare specifications, tender
documents and procure contracts with the
support of the Client Manager and Quantity
Surveyor.
? Commission and manage consultants to
deliver projects as instructed by the
Engineering and Compliance Manager.
? Forecast annual budgets and manage monthly
cash flow and expenditure to meet approved
sums.
? Deliver a high quality and ’best in class’
repairs service to customers demonstrated by
high levels of satisfaction.
Essential:
? Significant Experience in managing Lift and
Electrical Compliance Contracts
? Significant Experience in Programme and
Project Management from conception to
completion
? Ability to work independently, exercising good
initiative and judgement
? Excellent written and verbal communication
skills.
? Proven time management and prioritisation
skills.
? Proven experience and ability to deliver
excellent customer care and valuing diversity.
? Proven attention to detail and ability to work
on a variety of tasks simultaneously.
? Experience of conducting technical inspections
? Working knowledge of building services and
building construction, best practice and
Regulations
? Working knowledge of current forms of
building services contract and implementation
? Experience of managing and monitoring
budgets, implementing action plans to
address adverse variances
? Technical expertise sufficient to understand
complex issues in construction, engineering
and maintenance in the delivery of projects.
? Understanding and experience of leasehold
service charging including consultation
requirements for qualifying works (S20).
Desirable:
? Minimise exposure to risks for SHP and residents by effective
management of service providers and ensuring properties are
compliant.
? Programmes and projects are delivered on time and in
budget with overall quality meeting agreed standards.
? Prepare Health & Safety plans, risk assessments, project
plans, works programmes, budget estimates, draft board
reports, project update reports and other information as
required.
? Communicate with residents to ensure that services meet
their needs and involve them in projects, specifications and
setting service standards.
? Provide excellent front line customer service by working in
partnership with internal and external stakeholders to ensure
our customers? needs are met and objectives are achieved.
? Develop and maintain relationships with internal and external
stakeholders in order to support our customers.
? Instruct works in accordance with SHP Standing Orders and
Financial Regulations.
? Provide technical advice to colleagues and stakeholders
? Ensure compliance with all relevant statutory and regulatory
requirements
? Address complaints appropriately and within required
timescales
? Ensure that all policies and procedures are adhered to so that
consistent and standard practice is achieved across the
organisation
? Assess clients needs to ensure effective service delivery.
? Prepare works orders, specifications, schedules of work,
manage variations.
? Ensure high standards of work, customer satisfaction, and
VFM.