Full job descriptionRole outcomes
Minute Taker Producing accurate, non-verbatim minutes of CYP statutory meetings within departmental timescales (100%)


Role measures
Minute Taker Minutes/notes produced to departmental timescales
Minute Taker Quality and accuracy of minutes/notes confirmed by independent chairs/managers Key activities
Minute Taker Taking minutes of child protection meetings and other CYP statutory meetings, and summarising information accurately to produce a high quality minute document within departmental timescales (60%)
Minute Taker Supporting the independent chair in creating/updating the written child protection plan during the meeting (10%)
Minute Taker Working alongside the independent chair to ensure appropriate abridgements are made for young people and family members (10%)
Ensuring accurate recording of meeting attendees, including their contact details (5%)
Supporting the Independent Chairs in ensuring information is securely handled during the meeting and afterwards (5%)
Inputting data relating to the minutes accurately into the IT system (5%)
Proactively provide suggestions to the team on measures to improve the service in terms of efficiency, customer experience and best practice- supporting a continuous improvement ethos (5%)
Carry out other duties appropriate to the grade of the post
Essential qualifications/ knowledge
GCSE’s A*- C (9-4) or equivalent in English and Maths NVQ3 or equivalent qualification or experience in business support
A willingness to undertake appropriate learning and development as required
Knowledge of correct grammar, spelling and punctuation


Desirable qualifications/ knowledge
Basic knowledge of relevant legislation, policies and procedures
Understanding of the nature of work within Children, Young People and Families service
Broad understanding of safeguarding issues Essential experience
Experience of using Microsoft Office products and web-based software packages.
Demonstrable administrative experience with an understanding of office procedures.
Experience of providing an effective and efficient customer service to both internal and external customers in line with policies and procedures
Experience of working in a team
Experience of minute and note-taking Desirable experience
Experience of providing business support within a statutory children’s services setting Essential skills
Ability to recognise significant content within discussions and summarise into a coherent record of the meeting
Excellent communication and interpersonal skills in order to manage contact with service users tactfully, and to interact with a wide range of professionals at all levels
Ability to sustain concentration needed to minute or note-take lengthy meetings
Ability to seek support and manage the emotional impact of daily contact and information about people whose personal circumstances may cause distress
Literacy skills required including spelling, grammar and punctuation for dealing with letters, documents.
Team working skills and the ability to work together with colleagues to deliver a cohesive, joined-up service to service users.
Time management skills to prioritise work appropriately, be punctual and meet deadlines in order to deliver a good service.
Accuracy with a high level of attention to detail Corporate standards In accordance with