Full job descriptionGeneral Clerk
*Providing comprehensive and reliable administrative support to teams across the service, ensuring tasks are completed accurately and within required timeframes
*Taking accurate and timely meeting minutes, ensuring actions are clearly recorded, distributed promptly and followed up to support effective governance
*Maintaining organised, audit-ready filing systems, ensuring records are secure, up to date, compliant and easily accessible
*Supporting compliance processes by completing, tracking and escalating essential documentation to maintain regulatory standards
*Coordinating staff training activity, including bookings and record-keeping, ensuring training data is accurate and supports organisational reporting
*Providing professional reception cover, welcoming visitors and managing calls, enquiries and correspondence efficiently and courteously
*Preparing reports, documents and administrative records to a consistently high standard and within deadlines
*Supporting the coordination of meetings, including room bookings, material preparation and logistical arrangements
*Carrying out general office duties such as scanning, filing and document preparation to support smooth service delivery
*Ensuring all work meets confidentiality, data protection and information governance standards at all times
*Offering ongoing support to other members of the administration team, working collaboratively to ensure a seamless and effective service
*Contributing to the continuous improvement of administrative processes, identifying opportunities to enhance efficiency and effectiveness
What you will have
To be successful in this role, you will have:
*GCSEs (or equivalent) in English and Mathematics at Grade C/4 or above (essential)
*Experience using Microsoft Office programmes, including Word and Excel
*Experience of taking accurate and effective meeting minutes
*Previous experience working in a healthcare setting (such as a hospital or GP practice) is desirable but not essential
*The ability to demonstrate professional conduct at all times
*Strong interpersonal skills, with the ability to build and maintain positive working relationships
*A high level of discretion, with the ability to maintain confidentiality at all times
*Excellent organisational skills, with the ability to prioritise tasks, work efficiently and meet deadlines with minimal supervision
*A high level of accuracy, attention to detail and a proactive approach to completing tasks
*A flexible approach to working hours and location, with occasional travel and out-of-hours meetings to support the needs of the service