Client Account Manager
other jobs Optima Recruitment
Added before 4 Days
- England,South East,Surrey,Epsom and Ewell
- Full Time, Permanent
- £30,000 - £32,000 per annum
Job Description:
Full job descriptionAccount Manager
Epsom | £32,000 + bonus
*Competitive salary with bonus
*Workplace pension
*Supportive and collaborative working environment
About the RoleWe are looking for an organised and commercially minded Account Manager to join a growing team in Epsom.
The successful candidate will be responsible for managing a portfolio of accounts, developing strong client relationships, supporting account performance, and identifying opportunities for continued growth.
This is a varied role that would suit someone who enjoys working with people, solving problems, and taking ownership of their accounts.
Key Responsibilities*Manage a portfolio of accounts and act as a key point of contact
*Build and maintain positive, professional client relationships
*Identify opportunities to improve client experience and account performance
*Identify opportunities to develop existing accounts and introduce additional services
*Work closely with internal teams to ensure client requirements are delivered effectively
*Keep client information and records accurate and up to date
*Coordinate the resolution of client queries and issues
*Manage escalations professionally and work towards effective solutions
*Communicate client requirements clearly to internal teams
*Track relevant performance information and provide regular updates
*Contribute to the development and improvement of account management processes
*Provide feedback and insights to management
*Take ownership of tasks and ensure actions are followed through to completion
About You*At least 1 year’s experience in Account Management, Customer Success, Sales, Client Services, or a similar role
*Experience managing multiple clients or accounts
*Strong communication and relationship-building skills
*A commercial and proactive approach
*The ability to handle challenging conversations professionally
Personal Attributes*Professional and approachable
*Organised and reliable
*Commercially aware
*Proactive and self-motivated
*Comfortable working independently and as part of a team
*Calm under pressure
*Confident communicating with different stakeholders
*Adaptable and comfortable in a fast-paced environment
Please note that if you have not been contacted within 5 working days, your application has unfortunately not been shortlisted on this occasion.
Epsom | £32,000 + bonus
*Competitive salary with bonus
*Workplace pension
*Supportive and collaborative working environment
About the RoleWe are looking for an organised and commercially minded Account Manager to join a growing team in Epsom.
The successful candidate will be responsible for managing a portfolio of accounts, developing strong client relationships, supporting account performance, and identifying opportunities for continued growth.
This is a varied role that would suit someone who enjoys working with people, solving problems, and taking ownership of their accounts.
Key Responsibilities*Manage a portfolio of accounts and act as a key point of contact
*Build and maintain positive, professional client relationships
*Identify opportunities to improve client experience and account performance
*Identify opportunities to develop existing accounts and introduce additional services
*Work closely with internal teams to ensure client requirements are delivered effectively
*Keep client information and records accurate and up to date
*Coordinate the resolution of client queries and issues
*Manage escalations professionally and work towards effective solutions
*Communicate client requirements clearly to internal teams
*Track relevant performance information and provide regular updates
*Contribute to the development and improvement of account management processes
*Provide feedback and insights to management
*Take ownership of tasks and ensure actions are followed through to completion
About You*At least 1 year’s experience in Account Management, Customer Success, Sales, Client Services, or a similar role
*Experience managing multiple clients or accounts
*Strong communication and relationship-building skills
*A commercial and proactive approach
*The ability to handle challenging conversations professionally
Personal Attributes*Professional and approachable
*Organised and reliable
*Commercially aware
*Proactive and self-motivated
*Comfortable working independently and as part of a team
*Calm under pressure
*Confident communicating with different stakeholders
*Adaptable and comfortable in a fast-paced environment
Please note that if you have not been contacted within 5 working days, your application has unfortunately not been shortlisted on this occasion.
Job number 4045669
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metapel
Company Details:
Optima Recruitment
Company size: 5–9 employees
Industry: Admin, Secretarial & PA
Established in 2007, by an experienced and dedicated professional with a passion for recruitment; we now have a team of highly trained Consultants wor...