Full job description************************
Sales Assistant Vacancy!
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Our client are one of the UK’s leading supplier of timber doors!
They’re looking for an experienced sales assistant to join their
Farnham showroom.

Benefits:

* Company events
* Company pension
* Cycle to work scheme
* Enhanced maternity leave
* Enhanced paternity leave
* Health & wellbeing programme
* On-site parking
* Referral programme
* Sick pay

This role will see you speaking with customers in the showroom
and selling our clients’ quality products face to face. You will
be upselling door furniture alongside the doors themselves.

Duties:

* Deliver excellent customer service that exceeds all customer’s
expectations
* Approaching customers and ensuring that they are dealt with
efficiently, courteously and as promptly as possible.
* Dealing with customers’ orders and queries in a confident,
efficient and professional manner.
* Comprehensive product knowledge (enabling alternatives to be
suggested to customers and expert advice given).
* Wherever possible, identifying improvements to processes to
enhance customer service, reduce costs, improve margin etc.
* Matching the needs of the customer to the best product
available, remembering ironmongery, upselling and stock levels.
* Ensuring all deliveries are checked off accurately, promptly
and that relevant paperwork is passed on efficiently and quickly.
* Resolving any customer issues/inquiries to a satisfactory
conclusion.
* Keeping paperwork precise and clear so that tasks may be
followed by colleagues (particularly whoever is covering for your
day off).
* Create effective, up-to-date displays in the showroom, ensuring
that all products are clearly coded, priced and kept clean and
well presented.
* Ensure specific customer requirements (e.g. glass, rebating
etc.) are processed efficiently, promptly and to meet delivery
promise.
* Ensure all promises made to customers are realistic, achievable
and are completed.
* Be prepared to deputise effectively in the absence of the
Branch Manager or Assistant Manager
* Prepare and assist with stocktakes adhering to Company
procedure
* Supplied company uniform to be worn at all times and kept neat,
clean and presentable, ensuring work wear and appearance
standards are adhered to.
* Assist with the training and development of all new recruits.
* Report any Health and Safety issues to your line manager.

If you have experience in face to face sales where you’ve had to
learn and recall large amounts of product and you want to work
for a business who actually take care of their staff and love to
promote from within, then this is the job for you!