Full job description

Contract ConsultantTelford£13-14.00 per hourTemporary/Ongoing Contract
Join a Fast-Paced, People-Focused TeamWe’re looking for an organised, proactive, and customer-focused Contract Consultant to join a busy and supportive team in Telford. This is a fantastic opportunity for someone who enjoys administration, supporting people, coordinating processes, and ensuring everything runs smoothly behind the scenes.
As a Contract Consultant, you’ll play a vital role in supporting a flexible workforce, managing payroll-related processes, maintaining accurate records, and providing first-class support to associates and clients.
Key ResponsibilitiesPayroll & Associate Support*Manage weekly payroll checks and ensure accuracy of hours worked
*Investigate missing clock-ins, payroll discrepancies, and timesheet queries
*Liaise with payroll teams to resolve issues efficiently
*Support associates with pay, holiday, sickness, and overtime enquiries
*Maintain holiday records and approvals
Recruitment & Compliance Administration*Verify Right-to-Work documentation
*Ensure all compliance requirements are completed before assignment starts
*Issue contracts, assignment details, references, and onboarding communications
*Maintain accurate candidate records across internal systems
*Assign new starters to roles and update workforce databases
Workforce Planning & Flex Pool Management*Monitor workforce availability and shift fulfilment
*Communicate schedule changes and shift updates
*Support fair and transparent allocation of shifts
*Build strong relationships with associates to maintain engagement and attendance
*Ensure workforce scheduling information remains accurate and up to date
General Administration*Maintain accurate records and operational documentation
*Manage shared inboxes and respond to queries professionally
*Produce reports and provide information to managers and colleagues
*Answer inbound calls and support day-to-day office operations
*Ensure data accuracy across workforce and scheduling systems
What We’re Looking ForTo be successful in this role, you’ll have:
*Strong administration and organisational skills
*Excellent attention to detail and accuracy
*Confident data entry and system management experience
*Strong Microsoft Office skills, particularly Excel
*Excellent communication and customer service skills
*The ability to manage multiple priorities in a fast-paced environment
*A proactive and positive approach to problem-solving
*Experience within recruitment, payroll, workforce planning, customer service, or administration would be advantageous
What’s on Offer?*£13.00 -£14.00 per hour, Depending on experience
*Supportive and collaborative team environment
*Opportunity to gain experience across recruitment, payroll, and workforce management
*Ongoing training and development
*Varied role with plenty of interaction and responsibility
*Immediate start available
If you’re an organised administrator who enjoys supporting people, solving problems, and keeping operations running smoothly, we’d love to hear from you.
Apply today to become our next Contract Consultant in Telford.






















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