Full job descriptionPrincipal Technical Lead - Maldon District Council
Maldon
Temporary, Full Time
£35.00 ph

Reporting into the Technical Support Team Leader, you will:
*Support the day-to-day management, workflow and prioritisation of Technical Support and Validation Officers
*Act as a point of escalation for complex or sensitive customer and internal enquiries
*Help drive service improvement, consistency and resilience across Development Management processes
*Support staff development, performance management and training
*Contribute to improved systems, digital services and customer self-service
*Work collaboratively across teams and services to support statutory and corporate objectives
This role suits someone who combines strong technical understanding with people leadership, process improvement and a genuine commitment to public service.
The experience you will bring:
*Strong experience in Development Management and/or Building Control environments
*Confidence managing workflows, priorities and competing demands
*The ability to support and develop others through coaching, guidance and clear communication
*Experience contributing to business or process improvement initiatives
*A customer-focused approach, with the confidence to handle complex or contentious enquiries
*Good working knowledge of planning support systems and digital tools
*A collaborative mindset and the ability to work positively with colleagues, members, partners and stakeholders
The ideal candidate will need to attend the office at least twice a week, ideally Tuesday and Wednesday or Wednesday and Thursday.
To find out more information please contact
Recruitment is done in line with safe recruitment practices.
We are an equal opportunity agency