Account Manager
other jobs Recruit Mint
Added before 3 Days
- England,East of England,Cambridgeshire
- Full Time, Permanent
- £27,000 - £28,000 per annum
Job Description:
Full job descriptionJob Title: Account Manager*Location: Bar Hill
*Salary: 27-28K per annum
*Hours: 0800-1645 Mon-Thurs 0800-1230 Friday
An exciting opportunity for a motivated and enthusiastic individual to join a fast-paced environment, supporting customer service operations. The role involves managing customer relationships and overseeing the full order process from initial enquiry through to delivery.
Key Responsibilities*Build and maintain strong relationships with customers via email and internal systems
*Manage end-to-end order processing, including amendments, rescheduling, returns, and repairs
*Respond to customer enquiries and provide timely updates on order status
*Liaise with internal departments such as Production and Purchasing to ensure on-time delivery
*Monitor and update order schedules, escalating any issues where necessary
*Maintain accurate records across systems (pricing, quotations, customer data, BOMs, and drawings)
*Prepare and update customer quotations and support RFQs
*Raise credit and debit notes where required
*Review and manage the customer order book, ensuring all changes are communicated effectively
*Support stock takes, audits, and sales forecasting activities
*Attend production meetings and contribute to operational planning
*Identify potential issues and propose solutions to improve customer satisfaction and efficiency
Skills & Experience*Previous experience in a customer service or sales support role
*Strong organisational skills with excellent attention to detail
*Confident communicator with the ability to build relationships
*Proactive, self-motivated, and solution-focused
*Strong IT skills, particularly Microsoft Excel
*Ability to work independently and as part of a team in a fast-paced environment
*Experience with ERP/CRM systems (e.g. SAP) desirable
*Understanding of technical drawings and manufacturing processes desirable
Benefits*25 days annual leave plus bank holidays (increasing with service)
*Early finish on Fridays
*Private healthcare and dental cover
*Life assurance and income protection
*Employee assistance programme
*Bonus and salary progression schemes
*Employee discount platform
*Enhanced family leave
*Company events
*Salary: 27-28K per annum
*Hours: 0800-1645 Mon-Thurs 0800-1230 Friday
An exciting opportunity for a motivated and enthusiastic individual to join a fast-paced environment, supporting customer service operations. The role involves managing customer relationships and overseeing the full order process from initial enquiry through to delivery.
Key Responsibilities*Build and maintain strong relationships with customers via email and internal systems
*Manage end-to-end order processing, including amendments, rescheduling, returns, and repairs
*Respond to customer enquiries and provide timely updates on order status
*Liaise with internal departments such as Production and Purchasing to ensure on-time delivery
*Monitor and update order schedules, escalating any issues where necessary
*Maintain accurate records across systems (pricing, quotations, customer data, BOMs, and drawings)
*Prepare and update customer quotations and support RFQs
*Raise credit and debit notes where required
*Review and manage the customer order book, ensuring all changes are communicated effectively
*Support stock takes, audits, and sales forecasting activities
*Attend production meetings and contribute to operational planning
*Identify potential issues and propose solutions to improve customer satisfaction and efficiency
Skills & Experience*Previous experience in a customer service or sales support role
*Strong organisational skills with excellent attention to detail
*Confident communicator with the ability to build relationships
*Proactive, self-motivated, and solution-focused
*Strong IT skills, particularly Microsoft Excel
*Ability to work independently and as part of a team in a fast-paced environment
*Experience with ERP/CRM systems (e.g. SAP) desirable
*Understanding of technical drawings and manufacturing processes desirable
Benefits*25 days annual leave plus bank holidays (increasing with service)
*Early finish on Fridays
*Private healthcare and dental cover
*Life assurance and income protection
*Employee assistance programme
*Bonus and salary progression schemes
*Employee discount platform
*Enhanced family leave
*Company events
Job number 4049773
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Company Details:
Recruit Mint
Recruit Mint are an established Recruitment Agency with a head office based in Peterborough. We have a team of specialist recruitment consultants who ...