Full job descriptionSalary: £30,000 - £42,000 per annum
Location: Hybrid/Flexible Working Available
Job Type: Full-Time, Permanent
We are currently seeking an organised and detail-oriented Claims Clerk to join a successful and growing insurance business. This is an excellent opportunity for someone with administration or insurance experience who enjoys working in a fast-paced environment where accuracy, organisation, and problem-solving are key.
Supporting operational and broking teams, you will be responsible for maintaining accurate records, processing documentation, managing data, and assisting with a range of insurance administration activities. The role offers the opportunity to work independently while collaborating closely with colleagues across the business.
Key Responsibilities
*Prepare and distribute documentation using established templates and procedures.
*Gather information from multiple sources to accurately complete business and client documentation.
*Enter, update, amend, and maintain data across company systems.
*Manage electronic and paper filing systems, ensuring records remain accurate and up to date.
*Monitor and manage day-to-day correspondence, escalating urgent matters where necessary.
*Support treaty account administration and processing activities.
*Check documentation for accuracy, completeness, and compliance.
*Assist with claims administration and premium processing.
*Produce and maintain management information and operational records.
*Support the wider team with administrative and operational tasks as required.
About You
We’re looking for a motivated professional who has:
*Previous experience in an insurance, financial services, or administration environment.
*A good understanding of general insurance principles.
*Strong attention to detail and excellent data accuracy skills.
*The ability to analyse information and identify key details.
*Strong organisational and time-management abilities.
*Confidence using Microsoft Office and other business systems.
*Effective problem-solving and decision-making skills.
*The ability to work independently with limited supervision.
*Excellent communication and relationship-building skills.
Key Competencies
*Accurate data management and reporting
*Customer focus and service excellence
*Strong communication and influencing skills
*Planning and organisational ability
*Information gathering and analysis
*Sound decision-making and problem-solving
*Collaborative team working
*Ability to prioritise workloads and meet deadlines