Full job descriptionField Account Manager- Home Counties and South East
Our client is a Market Leader in the UK and International Express Parcels, and Logistics Industry.
Salary C £45K Base (Inclusive of car allowance)
Role
To retain and develop the value and profitability of a designated portfolio of customers, typically £350 and £2,500 per week, through close, proactive account management and applications of the partnering process


*To develop, for each customer, a sales action plan to achieve your portfolio revenue and contributions target.


*Maintain comprehensive and up-to-date information on all aspects of the customer’s business.


*Identify and develop any additional revenue opportunities open to us through portfolio.


*Carry out an agreed planned cycle of calls on each customer. Each call having pre-determined sales objectives and recorded details of call outcomes.


*Identify and manage the resolution of customer problems to underpin long-term account retention.


*Achieve planned levels of revenue/contribution improvement through timely rate renewals.


*Provide information and analysis on portfolio to support depot/regional planning process.


*Develop multi-functional and multi-level business relationships within the customer’s organisations.


*To update database with all required information on a daily basis.




Skills
Account Management experience
Excellent Planning and Organising
PC skills to include
Word, Excel and Outlook
Excellent communication skills
Customer Focus
Teamwork
Problem Solving
Decision Making


Apply Vicky