Full job descriptionAs a French Speaking Customer Service Administrator, you’ll play a key role in coordinating and managing freight operations from Poole. Your day-to-day will involve liaising with clients, organising shipments, and ensuring smooth logistics to keep everything running seamlessly.
Client Details
An organisation within the transport and distribution industry, based in Poole.
Description
*Plan and coordinate freight shipments to ensure timely delivery.
*Communicate with clients and partners in both English and French to manage logistics requirements.
*Monitor and track shipments to ensure accuracy and resolve any issues that arise.
*Maintain and update records of shipments and related documentation.
*Liaise with internal teams to ensure smooth operations and compliance with regulations.
*Provide excellent customer service and support to clients.
*Collaborate with other departments to optimise freight processes and improve efficiency.
*Report on freight operations and suggest improvements where necessary.
Profile
A successful French Speaking Customer Service Administrator should have:
*Fluency in both French and English, with excellent communication skills in both languages.
*Previous experience in freight planning, logistics, or a related role within the transport and distribution industry.
*Strong organisational skills and attention to detail.
*The ability to work effectively under pressure and meet deadlines.
*Good problem-solving skills and a proactive approach to challenges.
*Proficiency with relevant software and systems for freight planning and documentation.
Job Offer
*Salary range of £26,400 - £27,400, dependent on the level of experience.
*Fixed-term contract offering stability and a clear scope of responsibilities.
*Opportunities to work within the transport and distribution industry in Poole.
*Potential for further career development in freight planning and logistics.
*Hybrid working available once you have passed training.