Full job descriptionAre you an organised administrator who thrives in a busy, people-focused environment?
We’re recruiting on behalf of a leading provider of occupational health services for a Healthcare Administrator to join their onsite team in Derby. This is a fantastic opportunity to join a well-established organisation where you’ll play a key role in ensuring occupational health services are delivered efficiently while supporting clinicians, clients and employees throughout the process. This role is working Wednesday - Friday, onsite at their Derby site.
This is a varied position that combines administration, case coordination and customer service, making it ideal for someone who enjoys managing multiple priorities and delivering an excellent service.
Please note: Due to the location of the site, you’ll need to hold a full UK driving licence and have access to your own vehicle.
The Role
As a Healthcare Administrator, you’ll be responsible for coordinating occupational health cases from referral through to completion, ensuring everything runs smoothly behind the scenes.
Your responsibilities will include:
*Managing clinician diaries and booking appointments
*Handling telephone enquiries and responding to emails
*Uploading clinical notes and maintaining accurate records
*Supporting clinicians with a wide range of administrative tasks
*Meeting and greeting visitors on site
*Liaising with clients, employees, GPs, specialists and external providers
*Coordinating referrals for treatments and further assessments
*Processing medical reports in line with GDPR requirements
*Maintaining accurate records across multiple internal systems
*Supporting the Health Surveillance team when required
*Escalating any issues that may impact service delivery
About You:
We’re looking for an organised, proactive individual with excellent communication skills and a passion for providing outstanding administrative support.
You’ll ideally have:
*Previous administration or customer service experience
*Excellent verbal and written communication skills
*Strong organisational skills with great attention to detail
*The ability to prioritise a busy workload and work effectively under pressure
*Good IT skills, including Microsoft Outlook, Word and Excel
*Experience using Microsoft Office 365
*A professional and confidential approach when handling sensitive information
*The confidence to work independently and use your own initiative
*Previous experience within healthcare, occupational health, medical administration or another regulated environment would be beneficial but is not essential.
What’s in it for You?
*Salary of £24,784.50 per annum (pro rata)
*25 days annual leave plus bank holidays, increasing with length of service
*Additional birthday leave
*Company pension with employer contributions up to 6%
*Life assurance
*Health cashback plan
*Discounted gym membership
*Ongoing training and career development
*Supportive, collaborative working environment
If you’re looking for a varied administration role where your organisation and attention to detail can make a real difference, we’d love to hear from you.
To apply, contact David Mason at Greys Specialist Recruitment