Full job descriptionJOB TITLE - Porter
DEPARTMENT - Concierge
CONTRACT TYPE - Full Time - Permanent
RATE OF PAY - £12.27 plus excellent benefits!
HOURS - 37.5 hours over 5 days
LOCATION - Newport NP18 1HQ
ID - req6693
OVERVIEW -

Step into a career where every day is an opportunity to shine. As a Porter, you’ll become one of our valued Hospitality Heroes, helping us deliver unforgettable experiences from Manor to Marina.
OUR IDEAL HERO WILL HAVE -

You’re someone who:

Radiates warmth and friendliness

Is reliable, punctual, and proactive

Communicates with confidence and care

Holds a full UK driving licence

Has experience in guest-facing roles (preferred but not essential)
IMPLEMENTING OUR ’YES, WE CAN’ PHILOSOPHY, YOU WILL -

As a Porter, you’ll:

Deliver a heartfelt welcome to every guest

Assist with luggage, room deliveries, and guest queries

Provide concierge services like transport and local tips

Keep presentation standards high and service seamless

Support the Concierge team in creating magical guest moments
BE RECOGNISED AND REWARDED -

We believe in recognising and rewarding our team. Here’s what you’ll enjoy:

Career development from day one

Discounts on dining and hotel stays

Reduced leisure membership fees

Free virtual GP appointments

24/7 wellbeing support

NEST pension scheme

Social Club and appreciation events

Monthly and annual awards
GROW WITH US -

As a Celtic Collection employee, you will be able to say -

I am equipped, trained, and supported to do THE BEST JOB I CAN

I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS

I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment

I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role

I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED

I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY
RECRUITMENT INFO -

We may close applications early if we receive high interest. Applicants must have the right to live and work in the UK. Proof of eligibility will be required. We are proud to be an equal opportunities employer, welcoming applicants from all backgrounds.